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December 12, 2005
HELSINKI -- Comptel Corporation, a leading convergent mediation, charging, provisioning and network inventory software vendor, has delivered an advanced data charging solution to Qtel in Qatar. The charging solution includes online mediation, rating product components which allow Qtel to offer unified and wider service offerings for both postpaid and prepaid mobile users. Qtel is the exclusive telecommunications provider in Qatar and is one of the largest public companies in the country with about 1,900 employees.
Comptel's OnlineLink® based charging solution includes service and end-user authorisation, advice-of-charge, online rating and charging. The solution provides subscription services with self-provisioning capability as well as advanced rating features for data, messaging and content services. Additionally, the solution provides revenue sharing data for billing systems to facilitate payments to 3rd party content partners. The solution hides the network complexity from charging point of view by having online interfaces to message and content gateway as well to data and service proxies. The payment systems solution is integrated with online interface to Prepaid system and offline interface to billing system.
Using the Comptel solution, Qtel has launched a wide range of SMS, MMS, WAP and content services for both postpaid and prepaid users which includes advanced rating models, that gives Qtel the capability to boost data services usage for Qtel customers. With online charging solution Qtel is also able to close revenue leakage for prepaid data services.
Comptel has previously delivered its Comptel EventLink® postpaid mediation and Comptel InstantLink® service activation products. “We selected Comptel as a strategic partner to provide an online mediation and charging solution to Qtel. Comptel solutions provide for us a complete convergent mediation layer between the heterogeneous network and business support systems,” said Sheikh Fahed Al-Thani, Executive Director of Wireless Business Unit, Qtel. With the unified data charging solution, Qtel is able to achieve concrete costs savings both on operational and capital expenditures.
“As part of our ongoing transformation program we aim to further improve customer service and customer experience. Comptel’s charging solution lets us provide wider data service offerings with advanced rating models. The solution also helps us improve customer’s billing experience and increase customer satisfaction levels with functionalities such as advice-of-charge and refunding functionality used in case of non-delivered messages to b-end subscribers,” continued Sheikh Fahed Al-Thani.
”We are extremely happy that Qtel further extends the relationship for this data charging area. With Comptel’s data charging solution, operators can offer all services and charging models for both postpaid and prepaid users. The solution helps capitalise the prepaid business potential in data services side,” said Mr. Kari Pietilä, Vice President, the Middle East and Africa, Comptel Corporation.
Competitive Telecommunications Association (CompTel)
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