Spectrum today made a series of announcements building on the Company's customer-first philosophy, backed by money-back guarantees. They include a first-of-its-kind Customer Commitment that provides performance and service benchmarks to Spectrum customers and a new and simplified pricing strategy that enables customers to choose bundles with price guarantees, including a 500 Mbps Spectrum Internet plan starting at $30 per month when bundled with two lines of Spectrum's fastest Mobile and/or Spectrum Video service. Additionally, all current Spectrum Internet and Spectrum Internet Ultra customers will have their speeds automatically increased for free to 400 and 600 Mbps, respectively.
These commitments are encapsulated within Spectrum's new brand platform, Life Unlimited, which provides customers access to a life of 'unlimited' opportunity and possibility when seamlessly connected through Spectrum's Internet, Mobile and Video services. Spectrum's new Customer Commitment, pricing plans, speed increases and brand platform will roll out across its 41-state footprint this week.
In line with its Customer Commitment, Spectrum also announced improved pricing plans – with guaranteed pricing for up to three years – and speed options that will benefit new customers, create more choices and provide faster speeds for existing customers. Beginning Tuesday, September 17, Spectrum Internet, with starting speeds of 500 Mbps, will be offered as low as $30/month, and Spectrum Gig will be offered as low as $40/month, when each are bundled with two lines of Spectrum's fastest Mobile and/or Video services.
Read the full press release here.
Charter Communications