BT Mobile Uses Ryder System

BT Mobile awards contract to Ryder Systems to supply its SplitBill post-billing cost allocation tool

July 7, 2005

2 Min Read

BLACKBURN, U.K. -- Bill management solution specialist Ryder Systems has been awarded a contract to supply BT Mobile with its innovative post-billing cost allocation tool, SplitBill. For the first time, Ryder Systems’ new tool allows Telcos to offer a service to their business customers that efficiently separates personal calls from business calls. Via BT Mobile’s website, customers will be able to effectively manage the cost allocation process, eliminating the need for multiple bills, dual SIMS and prefixed dialling codes.

Ryder has developed a reputation for developing best of breed bill and document management solutions and was approached by BT Mobile when looking for a new solution for its business customers. Ryder’s unique portfolio of products, which equip Telcos with the billing tools to differentiate themselves from their competitors, also offer the end-user a service from which they can derive real value.

Scheduled to be rolled out to BT Mobile’s business customers following a successful trial, SplitBill, will be re-branded as BT Autobalance. SplitBill offers individual handset users within an organisation the ability to access their monthly billing details online and allocate usage as personal or business. Ryder’s intuitive solution remembers how telephone numbers are allocated and records the information for use on future bills, removing the need for them to be allocated again in successive months, helping to significantly speed up the billing process. Once the task is complete, the individual user can then submit the information to payroll and have personal calls deducted from their salary.

Andy Wilson, Sales and Marketing Director, Ryder Systems, comments: “With Customs and Excise cracking down on businesses claiming the VAT back on personal calls, a tool such as SplitBill enables organisations to fully comply with taxation legislation, as well as speeding up the process of cost allocation and eliminating the need for handset users to painstakingly go through the monthly bill marking personal calls with a highlighter pen.”

By providing call information in an online format, the Telco only has to provide a customer with one monthly bill, rather than an itemised bill for each handset user, helping save the Telco money in printing and mailing costs whilst also reducing the amount of calls made to call centres about billing queries.

Andy Wilson concludes: “This tool will significantly help telecoms managers within organisations manage the monthly bill, which will benefit all parties. The individual handset user only needs to rely on one handset, which is generally of a higher specification and all calls are charged at a preferential business rate, which tend to be cheaper than personal rates. With an increase in usage the Telco benefits from increased revenue. But the major benefit is for businesses, which can easily reclaim personal expenditure through a simple automated solution.”

Ryder Systems Ltd.

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