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Blue Casa Telephone selects Contact Telecom's cloud-based SaaS solution for business assurance services
August 24, 2011
MANCHESTER, N.H. -- Contact Telecom LLC, a cloud-based SaaS solution provider offering fully automated inventory and invoice validation, auditing and reconciliation services to the telecommunications industry, announces today that Blue Casa Telephone, a bilingual residential and business phone service provider, has selected Contact Telecom's Billing Data Analyzer (BDA) service. BDA is designed to manage and process carriers' such as Blue Casa, billing, usage, and invoice data, in addition to other business-critical revenue and cost assurance analysis and reporting services.
Contact Telecom's flagship service, the Billing Data Analyzer (BDA) is a highly scalable and modular web-based SaaS solution offering Communications Service Providers a comprehensive suite of standard, value-add and custom reports, and the flexibility to accommodate any specific data file format. The backbone of Contact Telecom's BDA platform, the Reader+ Module, deciphers the contents of billing and usage data files, and provides data analysis and reports. By automating its data processing with Contact Telecom's Reader+ Module, and two other cloud-based SaaS solutions - Contact Telecom's BDA Cost Assurance and BDA Margin Assurance - Blue Casa Telephone seeks to streamline its billing process, gain efficiencies, facilitate cost management, and enhance revenue assurance and customer initiatives.
"With 10's of thousands residential and business customers and still growing, most of whom are bilingual and a good portion of which participate in the California LifeLine program, Contact Telecom offered Blue Casa a scalable, flexible and comprehensive solution to a particularly complex challenge with respect to our data processing and billing," states Jeff Compton, CEO of Blue Casa Telephone. "Right from deployment, Contact Telecom's BDA platform has helped us to achieve efficiencies and benefit from actionable intelligence that has saved time and money, and is certain to become a key component in driving profitability going forward."
Blue Casa Inc.
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