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Avaya, Nokia Get Closer

Avaya solution gives CNIPA staff a single mobile device for their complete enterprise communications needs

October 3, 2007

2 Min Read

GUILDFOR, U.K. -- Avaya (NYSE: AV) and Nokia today announced the next phase of their strategic collaboration with a solution that provides users of Nokia Eseries business devices with one number access and advanced enterprise telephony capabilities as they travel across private Wi-Fi and public mobile networks. With a single mobile device, workers can "handoff" phone calls at the click of a button, using dual mode communications, as they travel from inside a company building (Wi-Fi) to the outside environment (mobile) - and vice versa. This gives workers a more convenient and productive way to manage their communications, while giving organisations a more cost-effective approach to enterprise mobility.

The solution - Avaya one-X Mobile Dual Mode Edition - combines Internet protocol (IP)-based applications with Nokia Eseries business devices - the Nokia E60, Nokia E61 and Nokia E70 models - to deliver the full benefits of FMC. The offering includes a dual-mode device with Session Initiation Protocol (SIP) capabilities that can make and receive calls over both mobile and wireless local area networks (WLAN), both on and off a company campus.

For example: when a worker is communicating while roaming inside company walls, the solution uses the company's communications system and a secure Wi-Fi network. This drives cost savings by eliminating the need to use cellular minutes while at work. When the worker travels outside a company's Wi-Fi network, they can handoff their Wi-Fi call to the cellular network outside by pressing a button, keeping their conversation going uninterrupted.An organisation that is using Avaya mobility solutions to keep employees connected wherever they go is CNIPA, the Italian National Centre for Information Technologies in Public Administration.

"We recently planned to introduce VoIP technologies which would see the migration of a million desk phones to IP mode over three years," said Stefano Paolucci, CNIPA CIO manager, the Italian National Centre for Information Technologies in Public Administration. "We are enthusiastic about the possibility of collaborating with Avaya to provide access to mobility services in our headquarters in Rome. With an easy and quick installation system we are currently using WLAN and GSM dual-mode technologies to provide mobile access to PBX services such as call transfer, call registration and conference calls. Despite the complexity of our building - Mr. Paolucci continues - the communication through the continuous coverage of the Wi-fi network is secured thanks to the various access points located on all floors and the connection from one point to another does not cause any sort of interference during the conversation. Not only has this resulted in increased mobility, but we have also reduced costs."

Avaya Inc.

Nokia Corp. (NYSE: NOK)

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