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Claro Brazil can drive sales and service interaction across multiple channels using integrated sales, ordering, and e-business solutions
January 13, 2010
ST. LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Claro Brazil will deploy Amdocs to support customer ordering, sales force automation, e-commerce and web self-service. Claro is a leading mobile service provider in Brazil and a wholly-owned subsidiary of America Movil.
"In the highly-penetrated Brazilian market, it is essential that we continue to modernize our systems to remain competitive and satisfy an increasingly sophisticated and Internet-savvy customer base," said Ricardo Santoro, chief information officer of Claro Brazil. "Amdocs solutions deliver the complete picture of sales, ordering and after-sales service across all channels and can enable Claro Brazil to deliver the new, advanced services that customers want more quickly, consistently and efficiently. Our customers will also enjoy improved convenience and control through the new e-commerce and web self-service offerings."
Amdocs Ltd. (NYSE: DOX)
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