Amdocs Wins in Albania 652530

Albania's Eagle Mobile selects Amdocs Compact Convergence Suite to provide complete service creation and real-time convergent billing

February 13, 2008

2 Min Read

BARCELONA and ST. LOUIS -- Amdocs(NYSE:DOX), the leading provider of customer experience systems, todayannounced that Eagle Mobile, Albania's third mobile service provider, hasselected the Amdocs Compact Convergence suite. The Amdocs solution enablesEagle Mobile to rapidly and cost-effectively introduce innovative,value-added services to its growing customer base. The announcement was madetoday at the Mobile World Congress (Amdocs Booth B101, Hall 8).

"Amdocs Compact Convergence gives us the operational flexibility and agilitywe need to create, deliver and manage new services and address convergentreal-time charging and business support requirements in order to becomeAlbania's leading cellular carrier," said Ali Taskin, CEO of Eagle Mobile."With Amdocs' complete service enablement solution, we are able tocost-effectively respond to market demands within days and can offercustomers a superior experience at a competitive price."

With the Amdocs Compact Convergence solution, Eagle Mobile can design andcreate unique network-connected services in hours, not months, or choosefrom over 40 pre-built services that are available out-of-the-box. Theintegrated suite includes real-time convergent charging and customer supportfunctionality, enabling Eagle Mobile to launch innovative services withattractive and unique pricing plans, accept any payment method and achievetrue competitive differentiation. With the Amdocs solution, Eagle Mobile cansupport the introduction and management of popular value-added voice, mobiledata and Short Message Service (SMS) services, as well as enablepersonalization and self-care for these services, both of which help toenrich the customer experience and lower support costs. The solutionincludes Amdocs Media Server and a Short Message Service Center (SMSC) whichenable a consistent customer experience across multiple touch points.

"The Amdocs Compact Convergence suite is helping Eagle Mobile achieve fastand profitable new service introduction and competitive differentiation witha single integrated solution that will serve as its convergent servicedelivery platform designed to meet the requirements of today and tomorrow,"said Charles Born, vice president of corporate communications for Amdocs."As a relatively new entrant to the Albanian communications market, EagleMobile needs a significant competitive advantage to gain market share. Thisproven Amdocs solution will help Eagle Mobile gain that competitive edge."

Amdocs Ltd. (NYSE: DOX)

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