Altice USA teams with Asurion to provide mobile device protectionAltice USA teams with Asurion to provide mobile device protection

Altice USA will provide device protection programs for Optimum Mobile customers via a new partnership with Asurion and its uBreakiFix stores. #pressrelease

July 24, 2024

1 Min Read

In a move set to provide mobile customers with fast, reliable and comprehensive protection, Optimum Mobile and Asurion have joined forces to launch a comprehensive mobile device protection program. This partnership builds on their successful collaboration in the broadband space.

Aligned with Optimum Mobile's mission to deliver more value, choice, and convenience than ever before, customers enrolled in Optimum Mobile Protection Plans can enjoy the advantages of as soon as next-day device replacement delivered to their doorstep if their device is damaged, lost, stolen, or malfunctioning past its warranty period.

Customers can also visit one of the 700+ uBreakiFix® by Asurion stores nationwide for fast, on-site, unlimited cracked screen repairs through their protection plan coverage. Plan members also benefit from complimentary tech support provided by Asurion's network of Experts.

Highlights of the Device Protection Program

  • All-Inclusive Protection: Safeguards against accidental damage, theft, loss, and mechanical breakdown.

  • Speedy Replacements: Prompt and efficient device replacement or repair, ensuring your back up and running as soon as the next day.

  • 24/7 Assistance: Around-the-clock customer service to handle concerns and support claims.

  • Unlimited Battery Replacements: If diagnostic tests indicate device’s battery isn’t holding a charge effectively, we'll replace it for you.

Read the full press release here.

Optimum

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