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ADC Turns to Sprint

ADC works with Sprint to mobilize sales force with innovative, integrated wireless voice and data solution

July 30, 2002

1 Min Read

MINNEAPOLIS and OVERLAND PARK, Kan. -- ADC (www.adc.com; Nasdaq:ADCT) and Sprint (NYSE:FON - News, PCS - News) today announced the full deployment of new wireless technologies for ADC's North American sales force and sales support operations staff. ADC's new wireless communications strategy incorporates an innovative solution that combines Sprint wireless devices with voice and data applications to help improve sales force automation processes. The integrated wireless solution has led to increased productivity, reduced costs and enhanced customer relationships for ADC. ADC's 250-person North American sales force and sales support operations personnel are outfitted with PCS Phones by Samsung® (SPH-i300), a color screen Palm OS-based smart phone that offers converged voice and data applications on a single device. ADC utilizes standard business applications such as email, calendar, and contacts applications via Microsoft® Exchange(TM) as well as customized nanoApplications(TM) for tasks such as checking customer order status, forecasting, order entry and operations reporting. The nanoApplications run on the Palm OS® platform. "ADC chose Sprint as their nationwide wireless provider for this important initiative because the Sprint nationwide PCS network provides the broadest and highest quality network available to nationally support both voice and data applications for our sales force," said Kamalesh Dwivedi, chief information officer for ADC. "The overall impact of this wireless solution on our operations has been tremendous. By working with industry leaders like Sprint, we have significantly enhanced the productivity and remote capabilities of our sales force, while driving down costs for our wireless operations." ADC Telecommunications Inc.Sprint PCS

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