ADC Announces Upgrad.e

Singl.eView version 4.0 streamlines customer management and billing needs for communication service providers

October 10, 2001

1 Min Read

MINNEAPOLIS -- ADC (Nasdaq:ADCT;, a leading global supplier of fiber optics, network equipment, software and integration services for broadband, multiservice networks, today announced the release of Singl.eView(TM) Version 4.0 to tackle the complexity of delivering and managing communications services across the entire spectrum of networks. Singl.eView, a key component of ADC's Singularit.e(TM) suite of operations support systems (OSS) software, empowers communications service providers (CSPs) to attract and retain high value customers, offer dynamic product and service portfolios and efficiently manage revenue collection, regardless of business model. Among its most significant enhancements, Singl.eView 4.0 paves new ground with an XML-based common product and service catalog for the entire OSS, and provides seamless, integrated, single-point order entry. The new version is designed to significantly enhance the end-customer experience while streamlining operations, improving productivity and increasing revenue and profit for service providers. "With Singl.eView 4.0, ADC is introducing solutions that will transform the way a service provider fashions its entire business approach," said Mark Gibson, vice president, research and development for ADC's Singl.eView. "The Singl.eView goal is to provide an application that makes no hardcoded assumptions about how a service provider should do business, including the operational processes they follow, the services they provide and how they generate and collect revenue." ADC Telecommunications Inc.

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