WeDo Lands Vodafone Deal

Vodafone Czech Republic successfully implements WeDo Technologies’ software for accurate rating of prepaid call charges

September 15, 2011

1 Min Read

LISBON, Portugal -- WeDo Technologies, a leader in revenue and business assurance solutions, today announced that new customer Vodafone Czech Republic has successfully implemented the Rating Validation Module of WeDo’s Business Assurance Software Solution: RAID, version 6.2 The implementation of the software module has enabled Vodafone Czech Republic to ensure that, initially, prepaid call charges are calculated in the right way across all relevant systems, minimizing the resources required and increasing efficiency in the investigation of discrepancies. This assures both revenue and customer satisfaction levels, reducing the number of potential complaints due to incorrect charges.

As part of the implementation, WeDo Technologies not only supplied the software, integrating it with the operator’s existing hardware, software and databases, but also trained Vodafone Czech Republic’s team on how to run the system independently. This has enabled the CSP’s Revenue Assurance team to adjust rate plans according to changing circumstances such as promotions and top ups as well as allowing for new tariff launches, ensuring maximum flexibility.

“WeDo’s rating validation solution has fully met our expectations; quickly and easily integrating into our existing systems and empowering our teams to ensure that we are servicing our prepaid customers accurately and efficiently,” said Radek Matyáš, Revenue Assurance Manager at Vodafone Czech Republic.

WeDo Technologies

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