Vodafone Netherlands opts for Amdocs BSS software

May 2, 2012

1 Min Read

ST LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services today announced that Vodafone Netherlands is to deploy an Amdocs Business Support System solution (BSS) based on Amdocs' Customer Experience Systems (CES) portfolio. The Amdocs Business Support System provides a simple and effective way for telecom companies to interact with customers on sales and services related queries, covering processes such as ordering, provisioning, fulfillment and invoicing.

Vodafone Netherlands will implement the new business support system across all customer channels in a phased approach over the next few years.

"We expect this agreement to enable Vodafone Netherlands to enhance our customers' experience across all channels," saidBen Kocken, Head of Experience, Transformation & Capability, Vodafone Netherlands.

Amdocs Ltd. (NYSE: DOX)

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