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Vodafone Greece deploys Comverse's ImPact Notify Me and Who Called services to enhance wireless user experience and improve call completion rates
September 14, 2004
WAKEFIELD, Mass. -- Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT), and the world’s leading supplier of software and systems enabling network-based multimedia enhanced communication services, today announced that Vodafone Greece, a subsidiary of Vodafone Group Plc (NYSE: VOD), has deployed two Comverse ImPact services: Notify Me and Who Called™.
The two new services are designed to generate greater value from existing network traffic and current network equipment by steering more calls to a satisfactory conclusion and creating more follow-up calls:
Notify Me notifies callers by SMS when a party that could not be reached earlier becomes reachable, facilitating easy and efficient completion of such calls.
Who Called tells users by SMS who called (but did not leave a voicemailmessage) while the phone was unreachable.
Executives of Vodafone Greece selected Comverse ImPact services because they provide an improved user experience, while generating an attractive return on investment. Also, innovative caller-oriented services such as Notify Me, provided Vodafone Greece with an additional competitive advantage.
Guiseppe Elli, President of Comverse Europe, said: “Who Called has been installed in dozens of networks worldwide within a short time after its introduction. ImPact continues to grow in popularity worldwide because it brings immediate benefits to subscribers, and is designed to generate attractive returns for telecom service providers. We also are pleased by the enthusiastic response we received for the latest additions to our ImPact portfolio – Notify Me and Connect Me for the caller, and Smart Call and Voicemail Screening for the called party”.
Comverse Ltd.
Vodafone-Panafon
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