Swisscom is restructuring its organisation from January 1, 2008 to better serve the needs of its customers

December 14, 2007

1 Min Read

BERN, Switzerland -- Swisscom is restructuring its organisation from 1 January 2008 to better serve the needs of its customers. As a result, the company will be getting a new, uniform visual identity in the first quarter of next year. The previous sub-brands of Swisscom Fixnet, Swisscom Mobile and Swisscom Solutions will cease to exist. Part of the new image will be a redesigned logo with a moving picture element - an innovation for Switzerland and the industry. The new logo is thus ideally suited to today's communications offerings, which are usually accessed on-screen.

The telecommunications market and customer needs are changing. Swisscom wants to offer its customers an integrated experience of applications and content via PC, mobile phone and TV, and from the beginning of 2008 serve them as far as possible from a single source.

In May 2007, therefore, Swisscom announced an organisational restructuring in line with changing customer requirements. The former Group companies Fixnet, Mobile and Solutions are to be replaced by Swisscom (Switzerland) Ltd with the divisions Residential Customers, Small & Medium-Sized Enterprises and Corporate Business. The fixed-line and mobile communications infrastructures and the IT platforms are also to be merged into a single division at the same time.

The new organisation will give customers access to the full range of Swisscom offerings from a single source and from one point of contact. This calls for an adaptation and merging of the various images we currently present, and a shift from an umbrella brand to a monobrand strategy. The sub-brands of Swisscom Fixnet, Swisscom Mobile and Swisscom Solutions, along with Bluewin as an autonomous corporate brand, will cease to exist. The product brand Bluewin will remain, however.

Swisscom AG (NYSE: SCM)

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