Slack Value Tops $7B With $427M FundingSlack Value Tops $7B With $427M Funding

Warchest will help Slack beat Microsoft, Cisco and other mighty competitors.

Mitch Wagner, Executive Editor, Light Reading

August 21, 2018

3 Min Read
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The digerati's favorite tool for collaborating and sharing animated GIFs is now worth more than $7.1 billion, as Slack has raised an additional $427 million in an H funding round announced Tuesday. That's on top of $841 million previously raised.

Slack now has more than 8 million daily active users, the company said in a blog post announcing the deal. Many of those users pay nothing for the freemium service. Slack has more than 70,000 paid teams.

Lead investors for the H round are Dragoneer Investment Group and General Atlantic, with funds and accounts advised by T. Rowe Price Associates Inc, and funds advised by Wellington Management and Baillie Gifford and Sands Capital, as well as existing investors.

Figure 1: Photo by Pictures of Money (CC BY 2.0) Photo by (CC BY 2.0)

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Slack, which launched in 2013, is like Netflix Inc. (Nasdaq: NFLX), Amazon.com Inc. (Nasdaq: AMZN) and Facebook , in that it's one of those seemingly simple services that should have been copied, out-competed and put out of business early on, and yet just keeps getting bigger.

Slack has several competitive advantages that account for at least part of its success: It's simple and reliable. It's a platform as well as a chat tool; people can do their work from inside Slack, which integrates with a staggering array of enterprise cloud services, including GitHub, Zendesk, Dropbox, Google Calendar, Microsoft OneDrive, Salesforce and more. People just plain like using Slack, with its friendly features such as support for emoji and GIFs to humanize collaboration. And Slack is free for small teams that only need limited functionality.

Slack faces heavyweight competition. Microsoft Corp. (Nasdaq: MSFT), which has been cloning and competing with successful upstarts for 40 years, has its own Slack competitor, Teams, which it launched in 2016. Microsoft copied Slack's freemium capabilities in July. (See Microsoft Whacks Slack With Free Teams Tier.)

Cisco Systems Inc. (Nasdaq: CSCO) has its own group chat capabilities in Webex Teams (formerly known as Spark). (See Cisco Acquires AI Firm for $270M – CEO to Head Collaboration.)

Also, Facebook is looking to get into the act with with Workplace by Facebook (though we never hear about anybody actually using it). And Rocket is an open source team communication tool popular among open source developers.

Update 8/22: A Facebook spokesperson responds that they have "more than 30,000 customers, are used in 81 languages globally and have customers on every continent in the world. Our customers span every size and vertical -- some names you may know include Walmart, Starbucks, Deliveroo, Spotify, RBS, Soho House, Virgin Atlantic, Campbell's, Hootsuite, Heineken, Domino's etc. We also have telco customers including AirTel and Telefonica."

Slack has one fewer competitor than it used to; the company acquired the intellectual property for Stride and HipChat Cloud from Atlassian last month, and is shutting them down. The two companies plan to collaborate.

"Our mission is to make people’s working lives simpler, more pleasant, and more productive, and we are grateful for the support along the way," Slack said in its blog post Tuesday.

— Mitch Wagner Follow me on Twitter Visit my LinkedIn profile Visit me on Tumblr Follow me on Facebook Executive Editor, Light Reading

About the Author

Mitch Wagner

Executive Editor, Light Reading

San Diego-based Mitch Wagner is many things. As well as being "our guy" on the West Coast (of the US, not Scotland, or anywhere else with indifferent meteorological conditions), he's a husband (to his wife), dissatisfied Democrat, American (so he could be President some day), nonobservant Jew, and science fiction fan. Not necessarily in that order.

He's also one half of a special duo, along with Minnie, who is the co-habitor of the West Coast Bureau and Light Reading's primary chewer of sticks, though she is not the only one on the team who regularly munches on bark.

Wagner, whose previous positions include Editor-in-Chief at Internet Evolution and Executive Editor at InformationWeek, will be responsible for tracking and reporting on developments in Silicon Valley and other US West Coast hotspots of communications technology innovation.

Beats: Software-defined networking (SDN), network functions virtualization (NFV), IP networking, and colored foods (such as 'green rice').

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