Qualcomm Completes IBM TrialQualcomm Completes IBM Trial

Qualcomm successfully completes CDMA2000 1xEV-DO pilot program with IBM sales representatives

March 22, 2004

2 Min Read

ATLANTA -- QUALCOMM Incorporated (Nasdaq: QCOM), pioneer and world leader of Code Division Multiple Access (CDMA) digital wireless technology, today announced the completion and results of a successful CDMA2000(R) 1xEV-DO pilot program with IBM. The three-month trial, involving IBM sales representatives in the San Diego and Washington D.C. regions, equipped with CDMA2000 1xEV-DO-enabled laptops, enabled the sales executives to spend on average 2.9 more hours a week with customers. Furthermore, CDMA2000 1xEV-DO allowed IBM sales executives to lower access costs while traveling and gave them the flexibility to respond to customers more efficiently and quickly.

Using a device or laptop, with WebSphere Everyplace Connection Manager (WECM), IBM's mobile employees are able to move from location to location enjoying secure, high-speed access to information when roaming across wireless networks, without interrupting web connections or losing an existing session.

In a survey conducted by IBM, the sales force reported an increase in productivity and an overall high service satisfaction. More than 75% of sales executives who used the high-speed, high-capacity wireless service reported satisfaction both in how quick and easy a CDMA2000 1xEV-DO connection was established for their devices, and in how the technology improved a demanding, travel-intensive work routine.

Sales team members cited the ubiquity and speed of CDMA2000 1xEV-DO as the main benefits of using the technology. IBM representatives were able to work and access corporate applications where they previously have been unable to, such as on trains, at a customer location and while waiting in airports, and respond to customer needs in real-time, leading to improved client confidence and service.

"Sales executives are the quintessential mobile employees. They are constantly traveling or are off-site, and therefore need to be connected in a variety of situations. CDMA2000 1xEV-DO allows them to do just that," said Jeff Jacobs, president of global development for QUALCOMM. "QUALCOMM is extremely pleased with the results that IBM has experienced, as it validates CDMA2000 1xEV-DO as an optimum wireless technology for businesses looking to implement mobile work solutions."

Qualcomm Inc.

IBM Corp.

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