O2 UK Launches DSL

UK mobile operator to launch O2 Broadband on October 15

October 4, 2007

2 Min Read

LONDON -- O2 UK today announces it will launch O2 Broadband, the new high quality broadband offering on October 15th. With less than a third of subscribers 'very satisfied' with their broadband provider1 , O2 Broadband comes with the simple promise to make broadband better, by addressing the frustrations that have created dissatisfaction and creating an overall service quality that sets a new standard in the market. In particular, O2 Broadband will be simple to set up and use, offer total transparency in both pricing and service speeds, and has great after service care.

Available for both existing and non-O2 customers, O2 Broadband has carried out extensive research and will offer the following:

  • A simple one step plug-and-play set up through the O2 wireless box with automatic configuration. No messy codes or complicated technical procedures

  • O2 wireless box included (wireless router) with automatic configuration

  • free UK-based customer services from UK landlines or O2 mobiles through a single number and 24x7 technical support

  • unlimited usage to download exactly what you want2 super-fast access speeds of up to 20 meg on one of the UK’s most advanced networks

  • a range of great combined mobile and broadband product features, including O2 Broadband emails automatically being sent to your O2 mobile phone message in-box3; and address book synchronisation between their PC and mobile (for O2 mobile customers)

  • send up to 100 free texts a month from your O2 Broadband account on your PC



Prior to completing the purchase, a line check will be completed to estimate the speeds the customer can receive to ensure they are placed on the correct package. This will be checked up to 1 month later to ensure the package selected by the customer is appropriate and that they only pay for the package appropriate for the speed their line can support.

“The UK broadband market is fuelled by price competition but customers are also frustrated over hidden costs, bad customer service and technical complexity,” said Matthew Key, CEO, O2 UK. “O2 Broadband intends to shake up the market and be a breath of fresh air by offering a technologically advanced service which also meets customer demand for a simple set up, receiving what you pay for with no broken promises.”

Telefónica UK Ltd.

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like