Nuance Does Voice to Text

Nuance Mobile launches Voicemail to Text; service converts voicemail to readable messages

April 1, 2008

1 Min Read

LONDON -- Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech solutions, today announced Nuance Voicemail to Text, a voicemail transcription service that delivers high-quality readable messages to mobile devices. Offered through carriers, the service uses Nuance's world-leading speech recognition and transcription workflow solutions to convert voicemails left on any voicemail box into text. Transcribed messages are sent to users as SMS or email messages.

Nuance Voicemail to Text allows users to read voicemail messages rather than simply listen to them, introducing the opportunity to access and organize voicemails in new and exciting ways. Because the messages are transcribed, users don't have to worry about writing down or losing information while driving or on-the-go. Messages can be saved, edited, forwarded, indexed in an archive and retrieved anytime, anywhere.

"Converting voicemail to text is a powerful and simple concept. But implementing a highly scalable semi-automated service is far more complex and requires highly accurate speech recognition - technology that takes decades to develop," said Steve Chambers, president, mobile and consumer services division, Nuance. "The Nuance Voicemail to Text Service integrates speech technology with over 3,000 Nuance transcriptionists, hosted in a Nuance-owned facility, with proven security, scalability, and reliability."

Nuance Communications Inc. (Nasdaq: NUAN)

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