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NCR to provide global logistics, support and professional services to Aruba enterprise customers worldwide
November 17, 2003
SAN JOSE, Calif. -- Aruba Wireless Networks today announced a worldwide service and support agreement with NCR Corporation (NYSE: NCR). With NCR, Aruba can now provide customers around the globe with best-in-class support of their Wi-Fi environment.
Under the global support agreement, NCR will provide Aruba customers with logistics and support services, including staging, installation, integration, ofessional services and maintenance, in up to 200 countries. Under the aintenance program NCR will provide onsite repair well as over night spare part replacement from its depots around the world. This agreement will provide Aruba customers with rapid response to wireless infrastructure requirements.
NCR is one of the world's foremost leaders in providing corporations with the people, processes, technology and information needed to implement and maintain their IT environments. NCR delivers world-class process and advanced support systems such as their automated dispatch system and advance call reporting and tracking systems.
"Enterprises want wireless and NCR and Aruba want to bring it to them," said Michael O'laughlin, vice president of NCR. "Our agreement with Aruba reflects this belief in wireless and our commitment to our enterprise customers who want to deploy it."
"As Wi-Fi makes inroads into the global networks of large enterprises, Aruba's products are proliferating from campus headquarters to regional offices and branch offices of these corporations," said Pankaj Manglik, president and CEO of Aruba Wireless Networks. "With the NCR partnership, we are now able to fully support our customers worldwide. NCR's global presence and relationships and a core expertise in supporting many of the large enterprise networks will be a key component of the support offering. Now we can provide our customers the service they need, when they need it, almost anywhere on the planet."
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