ATIO Telecom Services releases ASQA test system enabling mobile operators to emulate the subscriber’s experience

December 3, 2003

2 Min Read

RIVONIA, South Africa -- ATIO Telecom Services, a provider of end-to-end quality assessment and revenue assurance solutions and services, is launching advanced software tools which enable mobile operators to emulate the subscriber’s experience. The ATIO system, called ASQA, emulates the subscriber’s experience and currently tests 2G and 2 ½ G services to help capture leaking or missed usage revenue, maximise mobile service satisfaction and reduce an operator’s customer churn rates.

ATIO’s off the shelf test system responds to the growing demand amongst mobile operators for cost effective tools to forward plan and react immediately to quality and revenue issues across their own networks and in between their own and competitive networks. The ASQA tools are advanced in providing a verifiable independent emulation of the customer experience.

ASQA is a fully automated and modular software testing system which provides cost effective end-to-end service monitoring without any disruption to network service provision. ATIO customers use the system for testing Roaming, SMS, MMS, Pre-paid, Voicemail, GPRS and Multi-service testing. ATIO has developed the system to undertake performance testing in both the mobile operator’s Inter- and Intra-networking environment, offering real-time early warning alerts of potential system disruptions as well as accumulate detailed notification and subsequent reporting.

One of the key benefits of ASQA is that testing can be done anytime and anywhere in the world. The system can be deployed in a fixed location (rackable) or on a mobile basis in a vehicle or even a back-pack version for walk-about testing.

The flexible, modular and parameter driven test system enables for objective reporting to both the operator executive as well as operational management giving them the ability to monitor high level trends.

In addition to its range of ASQA testing products, ATIO offers general professional services focusing on the testing process. ATIO’s Revenue Assurance Service model defines areas of weakness within the billing process, and most importantly, identifies the loss or corruption of information required for accurate billing.

Paul Mowat, Managing Director of ATIO Telecom Services, comments: “Network operators want better ways to access information on the mobile customer experience in order to make the right decision about quality, technology, as well as strategy and service provision. In an intensifying competitive environment it’s essential they have the right test and measurement tools to evaluate their network performance. ATIO’s software offers a standardised way of continuously emulating the mobile customer usage experience in order to assist operators to overcome issues such as customer churn and revenue leakage.”

ATIO Corporation

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