Antenna Targets the Enterprise

Antenna A3 Enterprise enables firms to extend existing CRM, ERP, legacy, and custom systems to the field via handheld wireless devices

June 19, 2003

2 Min Read

NEW YORK -- Antenna Software, Inc., a leading provider of wireless solutions for the mobile field service industry, announced today the debut of Antenna A3(TM) Enterprise, a best-in-class wireless field service management solution that enables organizations to wirelessly extend and enhance their existing CRM, ERP, legacy and custom enterprise systems to the field via handheld wireless devices.

More than simply exposing data on a wireless device, Antenna A3(TM) Enterprise offers robust functionality based on Antenna's award-winning mobile application for the field service industry. It provides a flexible and open architecture that supports multiple devices, networks and CRM systems, so it easily accommodates future technology shifts and growth with no changes to an organization's business processes and workflows.

"This offering provides a valuable alternative to organizations looking for a powerful, cost-effective, and quick-to-deploy wireless solution without significant modification of back-end CRM systems," said Peter Semmelhack, President, Antenna Software, Inc. "Antenna A3(TM) meets the needs of organizations looking to achieve their wireless initiatives while simultaneously maximizing worker productivity, customer satisfaction and ROI."

Built on the Antenna A3(TM) Mobile Foundation(TM), A3(TM) Enterprise is comprised of the A3(TM) Smart Mobile Client application, A3(TM) Enterprise Server, A3(TM) Adapters, and the A3(TM) Wireless Administration Console. These modular components provide a field-proven wireless application foundation capable of supporting large, demanding mobile enterprise workforces. Unlike other wireless applications, the A3 Enterprise solution offers built-in industry best practices and comprehensive field service functionality and provides "store and forward" capabilities for full application functionality both in and out of network coverage.

A3 Enterprise offers a rich "templated" feature set on an intuitively-designed interface for today's leading wireless devices. The A3(TM) feature set includes automatic alerts and notifications, account and contact info, job and task management, local inventory management, part ordering and part usage analysis, and time & expense tracking. Mobile workers can also easily view, change, and close jobs and tasks right from their wireless device for shorter service cycles with fewer errors and miscommunications.

A3(TM) Enterprise offers simultaneous support of:

  • Multiple wireless devices including, RIM BlackBerry Wireless Handhelds, Pocket PCs, ruggedized devices, SmartPhones, and Motorola two-way pagers.

  • Diverse networks and carriers: 2.5/3G networks (GPRS, iDEN, CDMA) and two-way networks (Mobitex, Skytel)

  • Legacy, packaged or homegrown CRM and Service Management Systems (such as Siebel, ClarifyCRM, Oracle, PeopleSoft, SAP, etc.)

"The A3(TM) Enterprise solution combined with Antenna's enterprise focus and approach, wireless technology expertise, and breadth of deployment experience helps companies bring their enterprise wireless initiatives to production successfully and minimizes the risks, costs, and time associated with large-scale software implementations," said Mr. Semmelhack.

The release of Antenna A3(TM) Enterprise is scheduled for Q3, 2003.

Antenna Software Inc.

Subscribe and receive the latest news from the industry.
Join 62,000+ members. Yes it's completely free.

You May Also Like