Airtel Outsources VAS to Comviva

Bharti Airtel signs managed services deal with Comviva

June 11, 2009

1 Min Read

NEW DELHI, India -- Bharti Airtel, one of Asia’s leading integrated telecom services providers, today announced a managed services deal with Comviva, the leading provider of integrated VAS solutions for mobile operators in emerging markets. With the signing of this deal, Bharti Airtel becomes the first telecom services operator in the world to have a managed services agreement for its value added services portfolio.

As part of this three-year deal, Comviva will manage around 2,000+ of Airtel’s VAS nodes across India from various partners, to meet defined service level agreements.

Announcing the deal, Atul Bindal, President, Mobile Services, Bharti Airtel, said, “Airtel continuously strives to improve the services it provides to its customers, whilst optimizing overall business performance. With Comviva managing our full suite of value added services, we anticipate enhancements in the service experience we deliver to our customers, the range of services we are able to deploy and the speed of new service rollout - creating both enhanced customer satisfaction and a sustainable competitive advantage for Airtel in the market.”

Bharti Airtel Ltd. (Mumbai: BHARTIARTL)

Comviva Technologies Ltd.

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