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EY Leader Talks Customer Centricity, Culture & Comfort

3/21/2018
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Technology is the easy part of transformation, Janet Balis, global advisory leader for Ernst & Young's Media & Entertainment division, tells Light Reading. Coexistence, culture, diversity, inclusion and a sense of purpose also play a critical role.
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Phil_Britt,
User Rank: Light Sabre
3/22/2018 | 9:41:54 PM
Technology Only Part of the Answer
The comments are spot on. Too often, companies fall in love with the bells and whistles of technology rather than looking at it as part of a business improvement solution.
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