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Business Transformation

Dare to Disrupt Yourself

Telecom Italia's Gabriela Styf Sjöman, VP of Engineering & Telecom Italia Group Labs, talks about the need for internal disruption and innovation at telcos, OSS transformation, service quality perception and more!

[email protected] 9/11/2015 | 9:45:48 AM
Updating OSS - pass me the painkillers... Gabriela gave a fnatastic presentation this week that was not just committed and passionate but which also had depth and strategy to back up her views.

 

Particularly interesting were her insights into the challenges faced in updating T Italia's OSS, which comprises hundreds upon hundreds of in-house written code that are needed for services that are ancient but which the Italian regulator requires T Italia to maintain.

Updating that OSS to support next gen services and maintina regulatory requirements looks like a MASSIVE headache. It will be interesting to hear how that goes.
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