Dare to Disrupt Yourself
9/10/2015Telecom Italia's Gabriela Styf Sjöman, VP of Engineering & Telecom Italia Group Labs, talks about the need for internal disruption and innovation at telcos, OSS transformation, service quality perception and more!
Telecom Italia's Gabriela Styf Sjöman, VP of Engineering & Telecom Italia Group Labs, talks about the need for internal disruption and innovation at telcos, OSS transformation, service quality perception and more!
Particularly interesting were her insights into the challenges faced in updating T Italia's OSS, which comprises hundreds upon hundreds of in-house written code that are needed for services that are ancient but which the Italian regulator requires T Italia to maintain.
Updating that OSS to support next gen services and maintina regulatory requirements looks like a MASSIVE headache. It will be interesting to hear how that goes.