Business Transformation

2015 Global Services Forum Focuses on Re-Architecting Infrastructure and Operations for New Growth

SHENZHEN, China -- Today's service providers face an uphill battle when it comes to re-architecting their infrastructure and operations to meet the demands of evolving user experience and digital operations. From improving network quality and performance, enhancing customer experience, to digital operations, digital reference architecture, ICT infrastructure transformation, quad-play service quality management, quality brand MBB and ICT outsourcing, Huawei's 2015 Global Services Forum will tackle a range of challenges that service providers face during two days of intensive keynotes, panels and workshop sessions in Zurich, Switzerland.

Held at the Kameha Grand Zurich hotel, September 15-16, the Global Services Forum features a stellar line-up of over 25 speakers from leading service providers, management consulting and analyst firms, global solutions providers and industry organizations, including AT&T, BT Global Services, Sunrise, Telefonica, Orange, DT, SAP, Everything Everywhere, TDC, 3GIS, Light Reading, Heavy Reading, McKinsey & Co., Forrester, The Open Group, TM Forum, OPNFV, ETSI among others.

Held in partnership with Light Reading, Huawei's Global Services Forum will help attendees learn how to navigate the business and technical challenges of the digital, converged world with keynotes, panels and workshops focusing on a range of essential topics, including:

  • Big Changes in the Digital and Converged World
  • Re-architecting Infrastructure and Operations for New Growth
  • Digital Services Transformation – the future of operations
  • Architecture Vision for Digital Economy
  • Improving Business Results through Digital Transformation
  • Transforming the Network by 2020
  • Taking CEM & Quality Brand Broadband to New Levels
  • Transform Enterprise Architecture (EA) Practice for Customer Oriented Digital Business
  • Starting from Data Center Consolidation to a Digital Telco
  • Unlocking NFV's Full Potential

    "The 2015 Global Services Forum provides the insight businesses need to re-architect their infrastructure and operations for new growth," says Howard Liang, Senior Vice President, President of Huawei Global Technical Services. "With an exciting agenda that helps service provider attendees understand and overcome the unique challenges of building an agile business, and engaging expert speakers who will show how to unlock the complexity in the digital era through system integration and operations transformation solutions, the Global Services Forum is a one-of-a-kind opportunity."

    "Service providers around the world are under pressure to increase their IT and operational agility in order to scale revenue and drive down cost in order to compete with the likes of today's quickly growing web companies and OTTs," says Stephen Saunders, Founder and CEO, Light Reading. "This competitive environment makes it essential to radically rethink network, operations and service management in order to incorporate virtualized environments that can open speed service personalization, flexibility, automation and customer centricity. The Global Services Forum brings together the industry's best of the best so that attendees leave armed with practical answers for game-changing operations concepts."

    Huawei Technologies Co. Ltd.

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