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Key developments related to the evolution and deployment of business support systems such as billing platforms.
By Phil Harvey, US Bureau Chief, 10/16/2019
For Royston, the path to becoming a more profitable telco starts by revitalizing the company's approach to billing, charging and business intelligence.
By Jeff Baumgartner, Senior Editor, Light Reading, 10/10/2019
In a small edge case that affected about 2,000 customers, Comcast says it fixed the technical issue and is crediting affected accounts for any erroneous charges and giving those subs an additional $50 credit.
By Phil Harvey, US Bureau Chief, 10/3/2019
Ciena's latest acquisition is another piece of a larger back office puzzle for carriers, but the vendor said it's not aiming to become the new OSS stack.
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By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 10/3/2019
At the recent 5G Asia event in Singapore, MATRIXX Software CTO Marc Price talked about the importance of cloud-native functionality as service providers revamp their IT stacks as part of their 5G strategies.
By Ray Le Maistre, Editor-in-Chief, 10/2/2019
New specification group at ETSI is 'exceptionally important,' says industry analyst.
By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 10/2/2019
At the 5G Asia event in Singapore, Ericsson's Rodrigo Beyer Fernandez outlines the cultural changes needed in telco IT operations teams, and the importance of automation, as network operators embrace 5G.
By Paul Rainford, Assistant Editor, Europe, 10/1/2019
Also in today's EMEA regional roundup: Colt hires new marketing boss; ADVA trumpets its eco-commitments; Zain Jordan upgrades its billing systems.

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By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 9/23/2019
As operational models evolve, telcos are turning to public cloud platforms to host their OSS and BSS systems, but there are still hurdles to overcome.
By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 9/22/2019
Jay Shah, chief AI officer at MyRepublic, explains how the service provider is leveraging AI to optimize its operations, control costs and manage churn.
By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 9/20/2019
Disruptive Indian operator is embracing open source as it evolves its back office strategy.
By Mitch Wagner, Executive Editor, Light Reading, 9/10/2019
Satellite networking provider SES will bring Microsoft Azure cloud connectivity to remote locations, as well as Azure media services to broadcasters.
By Light Reading, 9/10/2019
Shot on location in a Dublin pub, this week's podcast sees the regular crew joined by Openet's Niall Norton to talk digitalization, Brexit and more. Oh, and they drink some Guinness.
By Paul Rainford, Assistant Editor, Europe, 9/5/2019
Also in today's EMEA regional roundup: MegaFon microwaves with Ericsson; Vodafone enters Oman with OFT; Gorgeous Gavin turns up at Salesforce.
Newsfeed - industry press releases, curated by our editors
Security Now
Unit 42 Finds the First Cryptojacking Docker Container
Larry Loeb, Author, 10/17/2019
Palo Alto Network's Unit 42 has found the first cryptocurrency miner malware that ...
Artificial Intelligence & Cybersecurity: Making It Work for Your Organization
10/16/2019
Artificial intelligence (AI) is creating a new frontier in information security. ...
Broadband World News
BBWN Bites: Connecting Africa to Cost $100B – World Bank Report
Alison Diana, Editor, Broadband World News, 10/18/2019
Also today, Sparklight Business brightens enterprise WiFi, Eir bites into Apple ...
BBWN Bites: Builders Toss Nest Out of New Properties
Alison Diana, Editor, Broadband World News, 10/17/2019
Also today, Tele2 reports earnings, pay-TV rises in Spain, India's government ...
Telecom Innovators Video Showcase
Prime Reading
NFV Is Down but Not Out
Iain Morris , International Editor , 5/22/2018
NFV has failed to live up to the original expectations five years after it was ...
Leading Lights 2018: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/11/2018
Light Reading is thrilled to announce the finalists for this year's Leading ...
TCS Pivots to Products, Plans M&A
Ray Le Maistre , Editor-in-Chief , 2/6/2018
Systems integration giant Tata Consultancy Services (TCS) is transforming itself ...
Leading Lights 2017: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/10/2017
Light Reading is proud to announce the finalists for this year's Leading Lights ...
CxO Spotlight - Executive Interviews
When Bikash Koley jumped ship from Google to become the CTO of Juniper Networks in mid-2017, it was considered quite a win for the networking firm. Koley, who had ...
CEO Danielle Royston is in the process of taking Optiva -- formerly Redknee, a troubled BSS provider -- and giving it a new focus.
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