BSS (inc. billing, revenue assurance) news, analysis and opinion | Light Reading

Welcome

Advertise with us

Key developments related to the evolution and deployment of business support systems such as billing platforms.

OSS/BSS / BSS (inc. billing, revenue assurance)


News & Views Most Popular Eurobites: Prosecutors Name Former BT Execs in Global Services Fraud Probe By Paul Rainford, Assistant Editor, Europe, 2/14/2019 Also in today's EMEA regional roundup: Brussels busy on digital commerce, copyright laws; Nokia plans AI hubs; the app that tracks Saudi women. Post a Comment \| Read (0) Eurobites: Ericsson, Intel Combine on Software-Defined Infrastructure for 5G By Paul Rainford, Assistant Editor, Europe, 2/12/2019 Also in today's EMEA regional roundup: US Secretary of State Pompeo pummels Huawei in Hungary; Nokia offers IoT-in-a-box; Allison Kirkby joins BT board; how to monitor your smart baby. Post a Comment \| Read (0) TalkTalk's OSS Rationalization By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 2/6/2019 Heavy Reading's James Crawshaw talks to the team at UK operator TalkTalk about their efforts to revamp their all-important support systems. Post a Comment \| Read (0) Advertisement Eurobites: Beeline Beefs Up BSS With Amdocs in Russia By Paul Rainford, Assistant Editor, Europe, 2/5/2019 Also in today's EMEA regional roundup: VEON to buy remaining shares in GTH subsidiary; Zain taps Nokia's massive MIMO; Danes expel Huawei pair. Post a Comment \| Read (0) Fade to Black: UltraViolet to Shut Its Digital Locker on July 31 By Jeff Baumgartner, Senior Editor, Light Reading, 1/31/2019 New options and 'market factors' lead to decision to shut down UltraViolet as studio-backed Movies Anywhere service gains traction with digital retailers and pay-TV operators. Post a Comment \| Read (0) Verizon Quietly Builds a Completely Cloud-Based Wireless Service By Mike Dano, Editorial Director, 5G & Mobile Strategies, 1/29/2019 There's a customer-facing story to Verizon's Visible efforts. But on the backend, the story is perhaps even more interesting. Post a Comment \| Read (2 comments) Latest Comment: Mike Dano So it's actually Vlocity/Salesforce, not just Salesforce. Ericsson Sees Light at End of Digital Services Tunnel By Iain Morris, International Editor, 1/25/2019 Despite a snafu at the BSS unit, Ericsson's digital services division has recorded its best sales performance since Ekholm took charge. Post a Comment \| Read (1 Comment) Latest Comment: Steve Belgraver Ericsson's failure to make Revenue Manager a viable service is reminiscent... Advertisement Ericsson Hails First Annual Sales Growth Since 2013 as 5G Comes Calling By Iain Morris, International Editor, 1/25/2019 Despite ongoing problems at its digital services business, the Swedish equipment vendor managed a small operating profit for 2018 as customers in several markets began investing in 5G. Post a Comment \| Read (0) Telefónica UK Gets a Tighter Grip on Automation By Ray Le Maistre, Editor-in-Chief, 1/23/2019 In line with the strategy of its parent, Telefónica's UK operation is looking for ways to introduce more automated processes and boost customer satisfaction, a combination that lead it to deploy Nokia's Service Operation Center (SOC) system. Post a Comment \| Read (0) Eurobites: Telefónica Confirms Talks to Offload Central American Operations By Paul Rainford, Assistant Editor, Europe, 1/23/2019 Also in today's EMEA regional roundup: BICS reports on roaming trends; 5G will bring more enterprise opportunities, predicts Amdocs study; Liberty-Millicom deal on shaky ground. Post a Comment \| Read (1 Comment) Latest Comment: GypsumFantastic The latest Vodafone redundancies are much more than the Glasgow call centre.... Navigating the Fiber Gold Rush By Alan Breznick, Cable/Video Practice Leader, Light Reading, 1/23/2019 In a comprehensive new study conducted for Incognito Software Systems, Heavy Reading finds that communications service providers must implement new OSS strategies to support their next-generation fiber-based services. Post a Comment \| Read (0) Ericsson Will Take $860M Hit to Prop Up Digital Services By Iain Morris, International Editor, 1/10/2019 Shares in the Swedish equipment vendor fall sharply after it warns of write downs and further job losses at its troublesome digital services business. Post a Comment \| Read (1 Comment) Latest Comment: James_B_Crawshaw It is quite surprising that Ericsson Revenue Manager (launched in 2016) has... CableLabs Unit Morphs Something Old Into Something New By Jeff Baumgartner, Senior Editor, Light Reading, 12/19/2018 Kyrio has turned Go2Broadband service locator into a digital, hyperlocal service locator for cable resellers with plans to extend that capability to other service-oriented industries. Post a Comment \| Read (1 Comment) Latest Comment: jbtombes Looks like good re-use and enhancement of an existing asset. Amdocs CTO: How 5G Will Enable Charging for Specific Services, Rather Than Just Data By Dan Jones, Mobile Editor, 12/12/2018 Amdocs CTO on how the company will play a role in the move to 5G services. Post a Comment \| Read (4 comments) Latest Comment: schlettie They can ask me to pay more $ for faster service, but it is not happening. I... PCCW Global on the Need to Monetize the Edge By Ray Le Maistre, Editor-in-Chief, 12/10/2018 On the sidelines of Light Reading's 2020 Vision executive summit in Lisbon, PCCW Global's Shahar Steiff talks about the key challenges facing network operators as they figure out their edge computing strategies. Post a Comment \| Read (1 Comment) Latest Comment: MindCommerce "We need to sell to customers directly" (like cloud providers). Do you see... Charter Unit Checks In With Up-Market Video Move By Jeff Baumgartner, Senior Editor, Light Reading, 12/5/2018 Spectrum Enterprise teams with Moviebeam to beef up video offering for hotels. Post a Comment \| Read (0) Altice USA's Mobile Service to Be 'BYOD-Heavy' By Jeff Baumgartner, Senior Editor, Light Reading, 12/5/2018 But cable operator is still evaluating its pricing and business model for mobile as it prepares to launch service in 1H 2019. Post a Comment \| Read (0) The 5G Enterprise Conversation By Phil Harvey, US News Editor, 11/20/2018 For enterprises, 5G opens up a new conversation with carriers – not just about what's possible on their new networks, but what they can do now to help businesses beyond providing connectivity. Post a Comment \| Read (0) Nokia Builds Apps for Optical Network Monetization By Ray Le Maistre, Editor-in-Chief, 10/30/2018 Vendor's new WaveSuite applications are designed to help network operators make more money from their optical assets. Post a Comment \| Read (0) Mobileum Snaps Up Mobile Security Specialist By Ray Le Maistre, Editor-in-Chief, 10/29/2018 Roaming solutions specialist Mobileum has acquired hosted signalling firewall vendor Evolved Intelligence, a move that begs a number of questions says seasoned industry analyst. Post a Comment \| Read (1 Comment) Latest Comment: RituGupta If you want your company to do well, you've got to have good people managing... More Stories \| News & Views Archive News & Views Archive Message Boards Mike Dano, 2/1/2019 11:54:59 AM Verizon Quietly Builds a Completely Cloud-Based Wireless Service Re: Update So it's actually Vlocity/Salesforce, not just Salesforce. Steve Belgraver, 1/26/2019 4:55:00 PM Ericsson Sees Light at End of Digital Services Tunnel Re: consistently accurate billing remains very hard Ericsson's failure to make Revenue Manager a viable service is reminiscent of Vodafone's Global Enterprise's (VGE) desire of having its own Telecom Expense Management (TEM) capability when it bought Quickcomm... GypsumFantastic, 1/25/2019 12:57:26 PM Eurobites: Telefónica Confirms Talks to Offload Central American Operations Re: Vodafone UK's cull The latest Vodafone redundancies are much more than the Glasgow call centre. Also various technology staff there and technology staff in other UK offices being told Newbury or you're out. A very ruthless cull with poor terms... James_B_Crawshaw, 1/10/2019 7:10:44 AM Ericsson Will Take $860M Hit to Prop Up Digital Services Re: Software development issues It is quite surprising that Ericsson Revenue Manager (launched in 2016) has not generated any revenues. I guess they mean that whatever money they received from Veon, Ooredoo and T-Mobile Czech will be refunded and this... MindCommerce, 12/26/2018 9:07:20 PM PCCW Global on the Need to Monetize the Edge Re: Need for Carriers to Think Out of Box with Edge Computing "We need to sell to customers directly" (like cloud providers). Do you see that carriers get that model and see a way to adopt it? "We have (speaking of PCCW), developed our own platform...where customers can order on-demand". "We... jbtombes, 12/19/2018 7:44:36 PM CableLabs Unit Morphs Something Old Into Something New Re: Smart pivot Looks like good re-use and enhancement of an existing asset. schlettie, 12/12/2018 4:49:15 PM Amdocs CTO: How 5G Will Enable Charging for Specific Services, Rather Than Just Data Re: Re: Monetization They can ask me to pay more $ for faster service, but it is not happening. I am extremely familiar with the 5G-related 3GPP technical specs, and the means by which they are implemented, so I am aware of what the technology... DanJones, 12/12/2018 4:01:20 PM Amdocs CTO: How 5G Will Enable Charging for Specific Services, Rather Than Just Data Re: Re: Monetization Better hang onto for current phone/plan! 5G is all about being able to offer customers (consumer/businesses) with specific targeted services that they get asked to pay for (much easier to do on 5G than 4G). I don't know... DanJones, 12/12/2018 4:01:08 PM Amdocs CTO: How 5G Will Enable Charging for Specific Services, Rather Than Just Data Re: Re: Monetization Better hang onto for current phone/plan! 5G is all about being able to offer customers (consumer/businesses) with specific targeted services that they get asked to pay for (much easier to do on 5G than 4G). I don't know... schlettie, 12/12/2018 3:18:22 PM Amdocs CTO: How 5G Will Enable Charging for Specific Services, Rather Than Just Data Re: Monetization Sorry, but I already pay as much as I will ever pay for mobile service(s). I don't care if they start offering 100 Gbps to my devices, they are not getting another extra dime. RituGupta, 11/26/2018 10:36:12 PM Mobileum Snaps Up Mobile Security Specialist Re: If you want your company to do well If you want your company to do well, you've got to have good people managing your company! I reckon that being able to court and attract the best experts in the field for any sort of industry is key to moving your business... sarvendra, 10/26/2018 3:32:35 AM IoT Startup Actility to Add 3GPP Support in 2016 Re: I just clear Well, I have check different website on the 3GP support while surfing the internet but your content is just informative. Gabriel Brown, 10/21/2018 2:11:22 PM Zen & the Art of OSS/BSS Transformation Re: Re: Zen Internet Oh and Zen Internet is a cool name for an ISP. That's probably why I chose it. Gabriel Brown, 10/21/2018 2:07:52 PM Zen & the Art of OSS/BSS Transformation Re: Zen Internet I also was a subscriber to Zen Internet back in the day. And I concur, they had great support. I can't remember why I left. I think they increased their focus on small enterprise and ramped the price and service level ac... jylliannesiga, 9/25/2018 4:46:07 AM NFV Is Down but Not Out Re: So does Gedeon from TELUS expects NFV to be FREE???? Some of these comments look stark in text in a news report, but it's hard to judge context and tone from here. More Message Boards		Security Now Increased Cryptomining: a Toehold for Attackers Larry Loeb, Author, 2/15/2019 New research reveals that in the last nine months of 2018 there has been a 19x ... (0) Lessons Learned From 2018 Security Breaches Marzena Fuller, Chief Security Officer, SignalFx, 2/14/2019 It's better to hear about a data breach internally than by a security researcher ... (0) GO TO Security Now Broadband World News RLEC Lumos: SMBs Want Wired, Symmetrical, High-Speed Broadband Alison Diana, Editor, Broadband World News, 2/14/2019 Rural service provider Lumos Networks taps ADTRAN's 10G solution to sate its ... (0) Feds Aim to Cut Rural Broadband Red Tape Alison Diana, Editor, Broadband World News, 2/13/2019 In the American Broadband Initiative Milestones Report out today, 20 federal ... (0) GO TO BROADBAND WORLD NEWS Telecom Innovators Video Showcase Architect Digital-Ready Infrastructures Using SDN & NFV Accenture 5G Acceleration Services at Mobile World ... PacketFabric: Leading the Way in Highly Scalable Network ... Accenture 5G Acceleration Services at Mobile World ... Semtech: LoRa Technology Enabling Proven, Flexible IoT ... Versa's CEO, Kelly Ahuja: Securing & Software-Defining ... How Lumina Is Redefining SDN Aryaka's Gary Sevounts: Advantages to Consuming SD-WAN ... Calix's Shane Eleniak: How Data Analytics & Software ... MobiledgeX's Jason Hoffman: State of the Edge The 5G Connectivity Challenge Network Intelligence & Automation in Mergers & Migrations Why Telcos Need an Elastic Services Platform Why Hardware Still Matters in the SDN Era Why Is Autonomous Operations Key to Your Network Evolution? Ribbon's Kevin Riley Talks New Company Brand, Latest ... The Cumulus Networks Success Story CloudPassage Ensuring Next-Level Container Security EXFO: Next-Level Assurance Solutions & Automation EXFO: Automate or Stagnate RAD Shares Insights on Latest Developments in vCPE & ... 100GbE in Action & More at MEF17 ADLINK Talks About OCP & Next Generation Telecom ... LINX Talks Open Networking & OcNOS Nominum & Security for Small to Midsized Businesses C-V2X Is Getting Ready for Commercialization With ... Ixia Launches World’s First 400GE Testing Solutions Xilinx Zynq UltraScale+ RFSoCs Integrate the RF Signal Chain Pluribus: SDN & Beyond Cloud, Security, AI & IoT Are Driving the Need for ... Masergy's NFV Journey Mavenir on RCS Cloud Platform & Multi-ID Keep Connected IoT Devices Under Control With Allot Metaswitch: Defining the Cloud Native Core Accelerating IP/Optical Network Visibility & Control Making 5G NR a Reality With Qualcomm Act on Your Intelligence With Amdocs aia! Making 5G New Radio (NR) a Reality Accelerating C-V2X Toward 5G for Autonomous Driving Dan Sahar of Qwilt on Open Edge Cloud Platform Nominum's Craig Sprosts on DNS & Cybersecurity Trends Versa: A Lot More Than SD-WAN SmartNICs & the Future of Network Virtualization Introducing the Next-Generation ONT (Optical Network ... A10 Networks on Service Providers' Industry Needs Check Point on Cybersecurity Accelerating Telecom Digital Transformation With Nominum DNS VeEX Test & Measurement Solutions Versa Networks' Kumar Mehta on SD-WAN Managed Services The Era of Agile Optics Has Arrived Atrinet's NetACE – Migration to NFV & SDN With ... Vodafone Live NFV Use Cases Powered by Amdocs Sonus in VellOS Mellanox Open Composable Networks Network Security Orchestration Sonus in the Cloud Sonus Strategy Netronome's Server-based Networking Platform Nexius: The Strategy & Science of Data Analytics Overture Networks NFV Solutions ECI's Elastic Network Masergy: Transforming Enterprise IT Arbor Networks on ISP Traffic Visibility ECI's LightSec: Comprehensive Cyber Security Solution ECI’s LightApps: Intelligence for Networks Service Gateway Virtual Edition SDN Management & Orchestration in the WAN Sedona Systems: Multi-Layer Applications Platform NFV – a Catalyst for Business Services Growth Telefónica: In Search of Virtual Simplicity Affirmed Networks Highlights NFV in Mobile Core Close-up on ConfD NetNumber Founder on Managing Signaling Control Tail-f, Cisco & What the Future Holds Sonus Shakes Up SD-WAN Automate, Scale & Create With Juniper's vCPE Solution Metaswitch's New CEO Martin Lund Discusses His Role ActiveVideo's Cloud Virtualization Technology Nominum on Leveraging the Power of DNS to Deliver ... Palo Alto Networks on Expanding in the Carrier/Service ... Infoblox on DNS Threat Index The Netformx Ecosystem Versa Networks on Leveraging VNFs Nuage Networks on Operationalizing SDN Mellanox's New 25/50/100Gb/s Ethernet Products Arista's CloudVision VIEW FULL VIDEO SHOWCASE Prime Reading NFV Is Down but Not Out Iain Morris , International Editor , 5/22/2018 NFV has failed to live up to the original expectations five years after it was ... (33 comments) Leading Lights 2018: The Finalists Ray Le Maistre , Editor-in-Chief , 4/11/2018 Light Reading is thrilled to announce the finalists for this year's Leading ... (0) TCS Pivots to Products, Plans M&A Ray Le Maistre , Editor-in-Chief , 2/6/2018 Systems integration giant Tata Consultancy Services (TCS) is transforming itself ... (0) Leading Lights 2017: The Finalists Ray Le Maistre , Editor-in-Chief , 4/10/2017 Light Reading is proud to announce the finalists for this year's Leading Lights ... (1 Comment) All Prime Reading Newsfeed Altice USA Adds Amdocs to Mobile Tech Plan Tuesday, February 5, 2019 MDS Global Lands Deal With Mexican MVNO Tuesday, February 5, 2019 Ericsson Reports Rise in Q4 & Full Year Revenues Friday, January 25, 2019 Telefónica UK to Deploy Nokia's eSOC Tuesday, January 15, 2019 Ericsson Outlines Cost of Restructuring BSS Business Thursday, January 10, 2019 Blog: Hulu Adds Venmo as Payment Option Thursday, December 6, 2018 CSG, Comcast Extend Deal Through June 2020 Monday, December 3, 2018 Netcracker Nets Bigger Deal With RCN & Grande Tuesday, November 13, 2018 ETI Taps Synacor's Cloud ID as Reference Platform for Telecom, Cable Ops Tuesday, November 13, 2018 MYCOM OSI Discusses Assurance Cloud Tuesday, October 30, 2018 Nokia Unveils WaveSuite Tuesday, October 30, 2018 Mobileum Acquires Evolved Intelligence Monday, October 29, 2018 Vista Equity Buys Starhome Mach, Merges It With Telarix Tuesday, October 2, 2018 More Newsfeeds

Educational Resources

sponsor supplied content

Simplifying Continuous Deployment with A/B Test: A Phased Approach to VNF Upgrades

Strength in Numbers: The State of Managed Security Services

The Critical Importance of Consumer Trust in the Second-Hand Mobile Device Market

All Roads Lead to ROME - An Automated Physical Layer

Software Defined Layer-0: Use Cases

Educational Resources Archive

CxO Spotlight - Executive Interviews

Red Hat CEO Jim Whitehurst: How Open Source Stopped Being 'Scary'

Jim Whitehurst had a nice job as chief operating officer of Delta Airlines in 2008, when he switched career tracks to take a position as CEO of Red Hat. Since then, ...

Post a Comment | Read (0)

Unified Office CEO: Would You Like Extra Services With That VoIP?

Ray Pasquale, CEO of Unified Office, spent several years of his career working at Sonus Networks, Cascade Communications and other vendors that made switches and ...

Post a Comment | Read (0)

MORE INTERVIEWS

Partner Perspectives - content from our sponsors

Cisco Brings Cloud, Edge & Enterprise Together for New Service Revenues
By Cisco Systems

The Right Insight to the Right Person at the Right Time
By Tom Griffin, VP Strategic Alliances, SevOne

Third-Party Telecom Repair Shift From Legacy to SDN & Market Implications
By Fortress Solutions

Huawei Unveils Ground-Breaking Data Center Switch for AI Era
By Robert Clark, for Huawei

OTN to CO: Helping Operators Build a Per-Bit Cost-Effective Metro Bearer Network
By Huawei

All Partner Perspectives

Featured Video

Flash Poll

All Polls

Upcoming Webinars

February 18, 2019
Intelligent & Lossless Networks Open the Door for AI

February 20, 2019
Automate to Deliver Consistent Security & Compliance Across Hybrid Environments

February 21, 2019
Live Learning Webinar Series: Rolling out the Fiber, Fiber Deep

March 6, 2019
Virtual Digital Assistants: The Key to Customer Service Automation for CSPs

March 19, 2019
Securing 5G Networks: Service Provider Perspectives

March 20, 2019
The Global State of 5G – The Post-MWC Update

March 21, 2019
Delivering Services over a Distributed Access Architecture

March 26, 2019
Securing & Enabling Real-Time Communications on a Public Cloud

April 18, 2019
Maintaining HFC Network

May 16, 2019
The Impact of Full Duplex DOCSIS on Cable Networks

June 20, 2019
Adopting Cloud Computing

July 18, 2019
Bracing for the 5G Era

August 15, 2019
Deploying Next Generation Passive Optical Networks

September 19, 2019
Bringing HDR video to Life

October 17, 2019
Automating the Cable Network

November 14, 2019
Securing the Cable Network

December 12, 2019
Virtualizing the Cable Architecture

Webinar Archive

Upcoming Live Events

Cable Next Gen-Technologies & Strategies

March 12-14, 2019, Denver, Colorado

Telco Automation Everywhere

April 2, 2019, New York, New York

Getting to OTT 2.0 @ NAB Show

April 8, 2019, Las Vegas, Nevada

Leading Lights Awards

May 6, 2019, Denver, Colorado

May 6-8, 2019, Denver, Colorado

5G & Optical Transport @ NGON & DCI Europe

May 21, 2019, Nice, France

Network Virtualization & SDN Americas

September 17-19, 2019, Dallas, Texas

Virtualizing the Cable Architecture @ SCTE’s Cable-Tec Expo

October 1, 2019, New Orleans, Louisiana

5G Transport & the Edge

October 10, 2019, New York, New York

Software Defined Operations

November 5, 2019, London, England

Cable Next-Gen Business Strategies

December 3, 2019, New York, New York

2020 Vision Executive Summit

December 3-5, 2019, Vienna, Austria

All Upcoming Live Events

Slideshows

Microsoft Ignite Slideshow: Stay Away From the Agony Booth

Post a Comment | Read (0)

The Many Faces of Digital Transformation

Slideshow: Behind the Scenes at Sprint's 5G 'Split'

More Slideshows

Infographics

Huawei Wins World's First Tier IV-Ready Certification

After years of development, data center construction gradually goes standard and modular.

Post a Comment | Read (2 comments)

The Power of SmartNICs

A View of the Future Mobile Threat Landscape

Infographic Archive | Sponsored Infographic Archive

To save this item to your list of favorite Light Reading content so you can find it later in your Profile page, click the "Save It" button next to the item.

If you found this interesting or useful, please use the links to the services below to share it with other readers. You will need a free account with each service to share an item via that service.
Digg
Del.icio.us
Reddit
Tweet This
[close this box]