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Key developments related to the evolution and deployment of business support systems such as billing platforms.
By Ray Le Maistre, Editor-in-Chief, 10/2/2018
Vista Equity acquires roaming platform specialist Starhome Mach to merge it with existing portfolio company Telarix, which specializes in interconnect billing, rating and fraud management.
By Iain Morris, International Editor, 9/24/2018
Vodafone's UK business is offering customer service agents the chance to retrain as coders, as an increasingly sophisticated chatbot takes over their jobs.
By Ray Le Maistre, Editor-in-Chief, 9/24/2018
Digital transformation is a complex challenge but one that will help service providers revitalize their businesses, as we found out at this year's Operations Transformation Forum (OTF) in Munich.
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By Phil Harvey, US News Editor, 9/21/2018
Glenn Lurie, CEO of software platform provider Synchronoss Technologies, has his work cut out for him. He's helping carriers navigate several possible growth opportunities, like IoT, messaging and personal cloud services. Check out this interview where Lurie discusses the company's newest partnership with AT&T and new proof-of-concept with a blockchain-based mobile payments service.
By Ray Le Maistre, Editor-in-Chief, 9/8/2018
The evolution of the communications service provider (CSP) sector is creating a schism between the large, resource-heavy Tier 1 operators and the smaller Tier 2/3 players, says TM Forum Chief Analyst Mark Newman.
By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 9/5/2018
5G looks to be much more than just a way to deliver faster wireless access… it could lead to a new way of designing, deploying and operating communication networks.
By Paul Rainford, Assistant Editor, Europe, 9/5/2018
Also in today's EMEA regional roundup: BT makes SNAP decision on SD-WAN; Telefónica Deutschland is sweet on Netcracker; DT's Langheim gets new US board role.

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By Carol Wilson, Editor-at-large, 9/5/2018
The new version of ADVA's virtualization software suite adds new features, including zero-touch provisioning, service chain monitoring and multi-level security.
By Jeff Baumgartner, Senior Editor, Light Reading, 9/4/2018
Ericsson acquired a minority stake in automation expert CENX in 2012 and now will add the vendor-neutral service assurance specialist's technology to its own network automation and orchestration efforts.
By Ray Le Maistre, Editor-in-Chief, 9/4/2018
Network operator sees multiple opportunities to improve inter-carrier settlement management, SDN interoperability and more using blockchain technology.
By Ray Le Maistre, Editor-in-Chief, 9/3/2018
At the Operations Transformation Forum 2018, operators and industry experts explained how the shift to digital platforms and new operations processes are essential for 5G.
By James Crawshaw, Senior Analyst – Service Provider IT and Automation, Heavy Reading, 8/13/2018
Depending on who you listen to, blockchain is either an over-hyped oddity or a milestone in legal and financial innovation comparable to double-entry bookkeeping. But how significant is the opportunity for communications service providers?
By Paul Rainford, Assistant Editor, Europe, 8/13/2018
Also in today's EMEA regional roundup: BSS and blockchain; Drillisch revenue up in H1; Swisscom caught speeding; on-demand video eats Europe.
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Security Now
Security Needs to Start Speaking the Language of Business
Scott Ferguson, Managing Editor, Light Reading, 10/16/2018
At the Gartner Symposium/ITXPO, upcoming security trends for the next year ...
Privacy & AI Changing the Digital Transformation Game
Scott Ferguson, Managing Editor, Light Reading, 10/16/2018
At Gartner's Symposium/ITXPO, analysts have come up with the term ...
Broadband World News
Coop Gives a Damn About Infrastructure
Alison Diana, Editor, Broadband World News, 10/16/2018
Beaver Creek Cooperative Telephone Co. needs to replace its legacy system with a ...
AT&T Suffering Service Outage in Dallas-Ft. Worth Area
Jeff Baumgartner, Senior Editor, Light Reading, 10/15/2018
Company says fire at facility caused by lightning strike is the culprit. Update: ...
Telecom Innovators Video Showcase
Prime Reading
NFV Is Down but Not Out
Iain Morris , International Editor , 5/22/2018
NFV has failed to live up to the original expectations five years after it was ...
Leading Lights 2018: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/11/2018
Light Reading is thrilled to announce the finalists for this year's Leading ...
TCS Pivots to Products, Plans M&A
Ray Le Maistre , Editor-in-Chief , 2/6/2018
Systems integration giant Tata Consultancy Services (TCS) is transforming itself ...
Leading Lights 2017: The Finalists
Ray Le Maistre , Editor-in-Chief , 4/10/2017
Light Reading is proud to announce the finalists for this year's Leading Lights ...
CxO Spotlight - Executive Interviews
Eric Hutchinson's goals as CEO of Spirent are nothing if not ambitious. He is seeking to not only move the long-time testing and assurance vendor into a new strategic ...
Virtualization is a term the telecom industry has wrestled with for the past six years, since network functions virtualization (NFV) became a "thing," but it's time ...
Partner Perspectives - content from our sponsors
One Size Doesn't Fit All – Another Look at Automation for 5G
By Stawan Kadepurkar, Business Head & EVP, Hi-Tech, L&T Technology Services
Prepare Now for the 5G Monetization Opportunity
By Yathish Nagavalli, Chief Enterprise Architect, Huawei Software
Huawei Mobile Money: Improving Lives and Accelerating Economic Growth
By Ian Martin Ravenscroft, Vice President of BSS Solutions, Huawei
Dealer Agent Cloud – Empower Your Dealer & Agent to Excel
By Natalie Dorothy Scopelitis, Director of Digital Transformation, Huawei Software
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