2:00 PM -- The PR folks in charge of promoting Elaine Biech, who wrote, "Training For Dummies," included in their pitch a list of characteristics to look for in your staff to find which worker may evolve into a good corporate trainer.

And, oh, what a list it is:

  • Able to relate to specific situations
  • Assertive and influencing
  • Both logical and creative
  • Builds trust
  • Confident and poised
  • Customer-focused
  • Enjoys presenting information, articulate
  • Enthusiastic
  • Excellent communicator (verbal and written)
  • Flexible and spontaneous
  • Good listener
  • Impartial and objective
  • Lifelong learner
  • Patient
  • People-oriented, warm and approachable
  • Process-oriented
  • Self-sufficient
  • Sense of humor
  • Solution- and results-oriented
  • Strong business sense
  • Team player and partners well
  • Tolerant of ambiguity
  • Well-organized

So there you have it. If you can be process-oriented, but still remain solution-oriented and results-oriented, and yet not lose sight of being people-oriented, then you've got a good shot at being a trainer.

And while you're being tolerant of ambiguity, don't abandon your strong business sense or your sense of humor, because you'll need it to keep from losing your well-organized mind.

Oh, fiddlesticks. I just read the rest of Ms. Biech's pitch note and she totally lets us off the hook.

It's unlikely that anyone will have every characteristic on the list. But if a person seems to have the majority of them, he or she can work on the others. Keep an open mind.

I will keep an open mind on this. I have to. I am, after all, a lifelong learner.

— Phil Harvey, News Editor, Light Reading

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