Cloud Services

If Web Giants Sneeze, Do We All Catch Cold?

Amazon.com Inc. (Nasdaq: AMZN)'s brief outage on Monday, following an even briefer Google (Nasdaq: GOOG) outage last Friday, could shine an even brighter light on reliability issues and dependency on cloud services.

The Monday outage of Amazon.com, which lasted between 15 minutes and 25 minutes, depending on whose report you believe, did not affect Amazon Web Services Inc. cloud, according to the AWS dashboard. Its main impact was on lost sales by Amazon and its partners.

Last Friday's two-minute (or maybe five-minute) Google outage had arguably greater impact, taking down all of the Google Apps and causing a brief 40 percent drop in Internet traffic, according to Web analytics firm GoSquared. Because of the scope of Google's reach -- email, calendaring, maps, document sharing, YouTube etc. -- even a brief outage affects a lot of people.

As of late Monday, Google wasn't saying what happened Friday, which has led to some wild speculation, up to and including security concerns that could well be valid.

But as someone who sees her cloud backup as the most secure storage of precious photos and other documents that I can get, I'm wondering: Are we all prepared to live in a world where short outages aren't uncommon? And will events like these make us rethink how we depend on these Web giants?

— Carol Wilson, Editor-at-Large, Light Reading

sam masud 8/22/2013 | 10:51:05 AM
Re: Thanks a lot. :( Speaking of cloud snafus, as they say, 'when it rains, it pours."
F,Alpizar 8/22/2013 | 12:45:41 AM
But what is the option? If you decide not to thrust these web giants, what is the other option?  Would you have a Network drive at home (with more outages than google for sure)?  Would you create your own cloud?  Big companies take that solution, but what about the end user?  Would we relay on printed pictures instead?

I think we will catch a cold... hopefully for a small time and maybe once a year only...
pdonegan67 8/21/2013 | 4:03:07 AM
Mobile Network Outages I'm currently doing some research on incidents of network outages and service degradations in mobile networks - how often they occur, what causes them, what impact they have on the operator. Interesting stuff. There will be a Heavy Reading Report coming out on it in a few weeeks.
mendyk 8/20/2013 | 5:09:17 PM
Re: ick Only if you pay for Prime service.
TeleWRTRLiz 8/20/2013 | 5:07:28 PM
Re: ick If you ordered disinfectant wipes from Amazon during the outage will they still arrive?
mendyk 8/20/2013 | 4:54:05 PM
ick We may not catch cold, but we will definitely need some disinfectant wipes.
GarrettChoi 8/20/2013 | 4:42:23 PM
Thanks a lot. :( This kind of post probably immediately preceded Skynet becoming self-aware.  Thanks a lot, Carol.  :(
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