System outage blocks users from getting to account info, paying bills, etc.

Phil Harvey, Editor-in-Chief

December 7, 2008

1 Min Read
AT&T U-verse Website Outage

4:25 PM -- "The AT&T U-verse website is temporarily unavailable due to a system outage," read a message posted on AT&T's U-verse Website on Sunday afternoon at around 4 p.m., Eastern. "We apologize for any inconvenience this may cause and are working around the clock to restore our site. Please try again on Monday, December 8, 2008."

The U-verse Website had already been down for several hours Sunday when that notice was posted, customers of the service say. The site is used by AT&T's customers to pay bills, access and change account info, order movie channels, etc. It is also the entry point many customers have bookmarked for programming their DVRs remotely.

— Phil Harvey, Editor, Light Reading

About the Author(s)

Phil Harvey

Editor-in-Chief, Light Reading

Phil Harvey has been a Light Reading writer and editor for more than 18 years combined. He began his second tour as the site's chief editor in April 2020.

His interest in speed and scale means he often covers optical networking and the foundational technologies powering the modern Internet.

Harvey covered networking, Internet infrastructure and dot-com mania in the late 90s for Silicon Valley magazines like UPSIDE and Red Herring before joining Light Reading (for the first time) in late 2000.

After moving to the Republic of Texas, Harvey spent eight years as a contributing tech writer for D CEO magazine, producing columns about tech advances in everything from supercomputing to cellphone recycling.

Harvey is an avid photographer and camera collector – if you accept that compulsive shopping and "collecting" are the same.

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