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When it comes to providing service to off-net enterprise customers, our research shows nine out of ten operators agree the process for buying broadband is broken.
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Read this report to learn how CSPs can implement intent-driven automation, and what might help accelerate adoption.
Read the story of Rogers Communications to learn what fundamental internal shifts lead to the creation of a customer service philosophy that ensures more stimulated people who stay longer and happier.
Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on, highly connected world. Explore the top business imperatives driving the most successful customer service organizations, including how to harness the power of your entire enterprise to deliver outstanding experiences.
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This content will take you off the Light Reading site.Dell and Marvell Technology have collaborated to create a new Open RAN accelerator card that processes all layer 1 functions in-line, greatly enhancing the performance of the Open RAN vDU. The Dell Open RAN accelerator card eliminates frees up valuable server CPU cores and eliminating the need for a fronthaul network interface card (NIC), helping to make Open RAN a reality today.
IoT devices present a number of verification challenges for engineers. Understanding the use cases in which the devices will be used will help establish an interactive software-based test environment that will create cost and time efficiencies while giving engineers greater confidence in their product performance.
The ability to intelligently automate radio access networks is key to reducing operational costs and improving customer experience. Ericsson's service management and orchestration (SMO) platform, The Ericsson Intelligent Automation Platform, extends the O-RAN Alliance architecture to automate multi-vendor, multi-technology networks including Open RAN, Cloud RAN and purpose-built 4G and 5G RAN, but the key to success is the RAN automation rApps.
Will the migration of SON to SON rApps, which runs on a standardized service management and orchestration (SMO) platform, re-energize the SON market?
Intelligent RAN automation unlocks advanced automation through increased use of artificial intelligence and machine learning techniques. It also enables AI operations by using AI and ML to manage the RAN SW lifecycle. Read this new Intelligent Automation Guide on Intelligent operation to understand more.
The cloud introduces security advantages for 5G Open RAN deployments, but it also expands the attack surface. The visibility and intelligence of the Service Management and Orchestration (SMO) make it an ideal platform to enhance the security posture of Open RAN cloud deployments, aligning with a Zero Trust Architecture (ZTA).
Cloud metro introduces a paradigm shift in how metro networks are designed, implemented, and operated. As edge computing and cloud metro networks continue to increase, minimizing both TCO and CO2 emissions is necessary to improve service profitability and decrease the environmental impact of networks.
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Communications service providers' (CSPs') attitudes to SaaS solutions are rapidly changing. This change has been driven by innovative commercial models from vendors, an increased enthusiasm for cloud-based delivery models, and an acute imperative to deliver complex new services quicker, without increasing operational costs. SaaS adoption is beginning to increase among CSPs because it reduces the time to value and better aligns costs with business benefits.
This whitepaper presents the key findings of the April 2022 Heavy Reading global Service Provider metro network evolution survey.
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This sponsored content is ungated and does not require registration. It will take you off of the Light Reading site.
The ability to intelligently automate radio access networks is key to reducing operational costs and improving customer experience. Ericsson's service management and orchestration (SMO) platform, The Ericsson Intelligent Automation Platform, extends the O-RAN Alliance architecture to automate multi-vendor, multi-technology networks including Open RAN, Cloud RAN and purpose-built 4G and 5G RAN, but the key to success is the RAN automation rApps.
