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Content posted in January 2016
Improving mobile customer retention through multi-dimensional analysis of QoE
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1/19/2016  | 
This white paper discusses an end-to-end network, multidimensional approach to customer QoE with use case examples that demonstrate its value for CSPs. Key dimensions include location, device type, and application.
Aligning Business & Operational Transformation: Enabling the Network to Participate in the API Economy – by Heavy Reading
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1/14/2016  | 
This white paper explains the significance of the emerging API economy and the drivers for CSP participation in it, and describes the need for a digital network service platform as the repository for a CSP's IT and network assets expressed as digital services. It then explores the management implications of the digital network platform and the need for a new operational architecture, and describes the properties of the new operational architecture.
Making a Compelling Business Case for Virtualized CPE – by Heavy Reading
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1/13/2016  | 

When single-feature VNFs and their lifecycle management requirements are described using rigorous data models that can be manipulated programmatically in software, they can be onboarded, deployed and managed quickly and at low cost through the use of automation.

This paper argues that the business case for vCPE is made compelling through the combination of these capabilities.

Blade Site: Redefining Radio Site Infrastructure
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1/12/2016  | 
Etisalat and Huawei Unveil First White Paper in MENA about Future Network of 2020
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1/12/2016  | 
The White Paper underlines the vision of Etisalat Group to harness its technological vision and key industry advances to provide innovative premium and differentiated service experiences for customers. The adaption of new architecture and processes outlined in White Paper will enable Etisalat Group to devise a practical 5-year road-map for the adaption of SDN and NFV technologies. It also provides a detail understanding of the impact of SDN/NFV adaption on the existing platform and processes.
eBook: Analytics and big data
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1/4/2016  | 
This eBook gives an introduction to big data and analytics processing. It describes how we identify big data and the importance of the analytics processes that telcos should be implementing to most benefit from the tremendous amounts of data available to them.


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A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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