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The Total Economic Impact™ Of ServiceNow Customer Service Management
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6/14/2019  | 
ServiceNow Customer Service Management helps communication service providers (CSPs) centralize their support systems to increase transparency, improve customer satisfaction, increase agent productivity, and reduce reliance on costly legacy systems. ServiceNow commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) operators may realize by deploying ServiceNow Customer Service Management.
Three Strategies to Reduce B2B Churn in Telecom
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6/14/2019  | 
Download this E Book to discover the right approach and investments, to halt B2B customer churn and SLA penalties, and lay the foundation for scalable growth with your enterprise customers.
Operator Strategies for 5G Transport: 2019 Heavy Reading Survey
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6/14/2019  | 
Most 5G industry discussions focus on the radio network, but the transport network will also play a crucial role in 5G. Based on a global operator survey of 104 respondents, this white paper provides the industry’s most in-depth look at the current state and future trajectory of 5G transport (or Xhaul) based on operators’ views and plans.
eBook: Building the World’s First Fully Virtualized Network - How Rakuten Mobile is Doing it
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6/10/2019  | 
Japan’s Rakuten Mobile is creating the world’s first fully virtualized network --virtualized from RAN to core. This disruptive architecture enables the company to deliver a broad suite of services and a differentiated user experience.
Use Case: Get Your Competitive Operational Edge from the Cloud
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6/10/2019  | 
Cisco Crosswork Cloud offers multiple cloud-based solutions that provide operational insights and validation of network health and security. You benefit from the agility and scale of the cloud, and the security you need.
White Paper: The Four Pillars of Service Edge Transformation
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6/10/2019  | 
With 5G, a new generation of B2B services will emerge. However, greater intelligence and computational capabilities need to take place at the service edge before Service Providers can deliver them. Transform your service edge using four key pillars.
Video: It’s Time to Build Your Edge Computing Infrastructure
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6/10/2019  | 
White Paper: How to Accelerate Rollout of 400-Gigabit Ethernet
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6/10/2019  | 
As we move to 400-Gigabit Ethernet (GbE), the industry needs to standardize on one pluggable module form factor. QSFP-DD pluggable form factors are built for bandwidth expansions and provide backward compatibility to operate with existing platforms.
White Paper: Generate New Revenue by Enabling Enterprise
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6/10/2019  | 
Webinar: Start Your Edge Computing Journey Now
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6/10/2019  | 
White Paper: The Case for Converged Packet SDN Transport for 5G
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6/10/2019  | 
This white paper addresses the 5G evolution from a transport network perspective, emphasizing the role of a converged packet network that is critical for making the 5G business case work as well as diverse mobile and fixed services.
White Paper: Get Congestion Relief for your RAN
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6/10/2019  | 
Cisco’s Ultra Traffic Optimization uses machine learning to optimize all network traffic, using existing RAN capacity more efficiently. This can be an attractive alternative to deploying costly spectrum and additional radio gear.
White Paper: Welcome to the New Age of Intent-Based Network Optimization
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6/10/2019  | 
The rise of intent-based networking has led to a shift in how networks are planned, designed, and operated. Now you can monitor network behavior, visualize the topology, see segment routing policies, and optimize the network any way you want it.
White Paper: Accelerate Edge Computing Now for 5G in the Future
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6/10/2019  | 
Mobile operators should accelerate edge computing initiatives rather than wait for 5G to mature. The Deutsche Telekom infrastructure in Germany using MobiledgeX deployment shows the practicality of 4G edge adaptation that evolves naturally into 5G.
White Paper: The Case for Converged Packet Transport for 5G
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6/10/2019  | 
This white paper addresses the 5G evolution from a transport network perspective, emphasizing the role of a converged packet network that is critical for making the 5G business case work as well as diverse mobile and fixed services.
White Paper: Advance Your SON for 5G with Machine Learning
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6/10/2019  | 
5G is a game changer for your radio access network (RAN). Up Your Game in network performance, customer experience and network optimization with the predictive speed of Machine Learning Self Organizing Network (SON) for RAN automation.
Video: Turn Your Network Edge into a Trusted Infrastructure
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6/10/2019  | 
Video Case Study: Telecom Italia Monetizes 5G to drive New Revenue
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6/10/2019  | 
Video: Turn Your Network into a Trusted Infrastructure
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6/10/2019  | 
Heavy Reading Report - The Distributed Cloud: Infrastructure at the Edge
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6/10/2019  | 
Resources that have traditionally been deployed in centralized data centers are beginning to be deployed in new locations closer to where traffic is being generated. This is being done to both improve latency and service quality and reduce transport costs. Because “the edge” can be different places depending on one’s point of view, “distributed cloud” is the preferred term.
X by Orange: digital business built on OpenShift and AWS
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6/10/2019  | 
Orange has built a new company that uses digital infrastructure and a digital services portfolio to increase its presence in Spain’s small and medium-sized enterprise (SME) market. Download this analyst paper to learn more.
Telanor’s NFV patform delivers efficiency and a foundation for 5G
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6/10/2019  | 
Telenor’s multi-vendor NFV initiative, including Red Hat® Enterprise Linux®, helps transform business, IT, and networks for greater efficiency. This Analysys Mason paper shows how Telenor NFV reduces cost and complexity despite high rates of traffic growth and lays the foundation for 5G and innovation in telecommunications.
The Reality of Open Networking in CSP Transformation
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6/10/2019  | 
How telco innovators plan and invest for agile service delivery
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6/10/2019  | 
Network Functions Virtualization with Red Hat
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6/10/2019  | 
Red Hat Services Program: NFV Adoption
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6/10/2019  | 
Transform telecommunications networks and IT with confidence
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6/10/2019  | 
Think Cloud-Native: Designing Next-Generation Lawful Interception
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6/10/2019  | 
Download the white paper to learn best practices on how to design, deliver and manage the required changes with respect to regulatory obligations for lawful interception, and plan for compliance for the long term.
Network Virtualization Survey Report: Automating Network Management
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6/6/2019  | 
CSPs are virtualizing the network domain so they can achieve the same cost and efficiency benefits they saw when they virtualized the compute domain. This Heavy Reading survey report looks at how quickly network operators are deploying SDN for its automation controls and the trends on deploying it ahead of NFV.
Open Mobile Networks: System Integration and Automation
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6/5/2019  | 
This paper discusses how open networking principles can be applied by mobile operators to lower their cost of production and maintain the pace of innovation. Specifically, it addresses the RAN and core network in the context of 4G to 5G migration. It argues that to capture the benefits of open networks, operators need to automate network service life cycles.
HVC - Future proofing your colocation business
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6/5/2019  | 
While enterprises continue to own and operate in-house datacenters, their use of colo-cation and other outsourcing services is growing fast. This paper recognizes how top-level data is comforting for the global ecosystem of datacenter suppliers and operators, yet a closer analysis points to significant disruption ahead.
Switch Customer Story
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6/5/2019  | 
ACG White Paper: How to Evolve to a Converged Interconnect Network
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6/3/2019  | 
To meet the new services, features, and capacity demands of the marketplace, cable operators are evolving to a Converged Interconnect Network (CIN) -a digital, IP-routed network connecting headends and data centers to the access network.
White Paper: Getting your Cable Network Ready for Distributed Access Architecture
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6/3/2019  | 
The Distributed Access Architecture (DAA) is poised to transform the cable industry’s access infrastructure. A DAA operational model that leverages proven automation and orchestration tools can overcome scaling challenges and drive efficiencies.
White Paper: Deliver a Network That Is Measured, Verified, and Trusted
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6/3/2019  | 
Cable operators need to know every component of their critical infrastructure is uncompromised and their customer data, service, and reputation are protected. This level of security requires a new architectural approach—built from the inside out.
Analyst Report: IHS Markit on Automating multi-site data center networks with SDN open networking
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6/3/2019  | 
Automation is imperative for data center networks, especially as compute becomes more distributed, driving the deployment of SDN and the adoption of SDN open networking. Learn about drivers for open networking in this analyst report from IHS Markit.
The Critical Role of Next Gen Core Solutions
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5/30/2019  | 
The next phase of the communications network evolution will require mobile and fixed broadband networks to operate from a common network core, one that can efficiently handle all the bandwidth hungry services that 5G networks, fiber-based broadband and next-gen IoT applications can muster. It's a tall order, but network operators around the world are already well on their way to true core convergence.
7 Service Provider Insights on Securing 5G Networks During Commercial Deployment
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5/20/2019  | 
This Palo Alto Networks info brief is a synopsis of 7 key findings from the 2019 Heavy Reading 5G Security Survey.
Implementing 5G Security: 5 Service Provider Priorities and Preferences
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5/20/2019  | 
Five strategic service provider security priorities that will guarantee successful outcomes with implementing 5G.
5 Service Provider Security Considerations to 5G / IoT Security
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5/20/2019  | 
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