x
OSS/BSS/CX
News & Views Latest Content View Content By Month
Vodafone consults the Oracle for on-prem OSS/BSS
News Analysis | 6/24/2022

UK-based group embarks on plan to migrate "mission critical" OSS/BSS systems onto Oracle Cloud Infrastructure 'dedicated regions' in main European data centers.

Eurobites: Orange extends Nokia's networks contract in Poland
News Analysis | 6/7/2022

Also in today's EMEA regional roundup: TIM gives cloud support to Salesforce; Telefonica Tech adds Netskope security; Yandex boss steps down.

DZS splashes out $25M for Assia assets
News Analysis | 6/1/2022

After closing a deal that covers Assia's CloudCheck and Expresse products, DZS says revenue tied to software and services is on pace to reach $50 million annually and climb to $100 million by 2025.

After Totogi, Royston wants to cloudify the entire telco stack
News Analysis | 5/31/2022

Danielle Royston still has a $1 billion fund at her disposal and is biding her time as the technology sector contracts.

Amdocs plugs another hole with $188M takeover of Mycom OSI
News Analysis | 5/25/2022

The acquisitive Israeli software vendor joins several big rivals that have already swooped on service assurance players.

What Ericsson's restructure is all about
News Analysis | 5/19/2022

The Swedish equipment maker is seeking improvements at underperforming units and setting up its enterprise stall.

DZS CEO predicts $1B market opportunity post acquisition
News Analysis | 5/12/2022

CEO Charlie Vogt said DZS will target more software and enterprise licensing deals as it finalizes its purchase of Assia's analytics assets.

Eurobites: Vodafone, Three UK 'in talks' over possible merger – report
News Analysis | 5/12/2022

Also in today's EMEA regional roundup: former Ofcom boss joins Vodafone as non-exec; Three to close 3G network in 2024; why phones and beer don't mix.

Synchronoss swimming in losses but sees hope in cloud
News Analysis | 5/11/2022

The US telco software company is cutting back at its messaging and digital units after years of underperformance.

Harmonic sees 'fiber islands' surface among cable ops
News Analysis | 5/3/2022

Harmonic's cable access revenues almost doubled in Q1 as CableOS deployments grew to 6.1 million, with 77 operators signed up to their virtualized access network platform.

DZS buys a big piece of Assia
News Analysis | 5/2/2022

CEO Charlie Vogt says the deal, which includes Assia's CloudCheck Wi-Fi and Expresse data analytics products, will be 'accretive from day one.' The Wi-Fi piece will put DZS in closer competition with Plume, AirTies and Minim.

Vodafone Germany IT snafu preceded CEO's departure
Morris Lore | 4/20/2022

The operator turned in a disappointing performance in Germany's fixed-line broadband market last year, with IT problems partly to blame.

The Russian roulette of buying software written in Moscow
News Analysis | 4/8/2022

Western technology companies still have significant teams of people based in Russia, and their status remains unclear.

Nokia shows why Russia is a bog for Western tech firms
News Analysis | 3/30/2022

The Finnish equipment vendor, which has not furloughed Russian employees, cannot simply turn off its tech.

Russia's war on Ukraine looks a nightmare for Netcracker
News Analysis | 3/24/2022

The telco software company says it has stopped business in Russia, while dodging questions about its reliance on Russian coders.

Three UK thrives despite competition concerns
News Analysis | 3/18/2022

The UK operator maintains its stance on in-market consolidation, but manages to increase postpaid customers and revenue in 2021.

NTT DoCoMo hires Beyond Now for SME biz
News Analysis | 3/11/2022

Former BearingPoint unit picks up more business from long-standing carrier partner NTT.

Amdocs declines to announce Russia sanctions
News Analysis | 3/8/2022

The provider of B/OSS software lists three major Russian clients in its last annual filing with US authorities and also does business in Ukraine.

New report fills in details about Ericsson's Iraq scandal
The Philter | 2/28/2022

Telecom equipment giant Ericsson bribed officials and paid protection money to grow its business in Iraq, according to new reporting from the International Consortium of Investigative Journalists.

Why startup ng-voice stands out among 5G giants
LRTV Interviews | 2/28/2022

David Bachmann, CEO of ng-voice, talks about his company's technology and why he thinks startups have a better chance to work alongside telecom giants as 5G networks become more software-centric.

MWC22: Telecom industry comes back for MWC in Barcelona
LRTV Documentaries | 2/28/2022

Light Reading's Fiona Graham hits the showfloor for an update as Mobile World Congress 2022 kicks off in Barcelona.

Syniverse's IPO plan sunk by SPAC strife
News Analysis | 2/11/2022

Syniverse had hoped to become a publicly traded company - and raise more than $1 billion in funding - but that plan collapsed amid current market conditions.

Eurobites: Openreach to recruit 4,000 this year for fiber frenzy
News Analysis | 2/10/2022

Also in today's EMEA regional roundup: Telefonica Tech gets on Oracle's Cloud; Zain KSA picks Nokia for network expansion; Seacom bags Ugandan assets.

DOCSIS 4.0 'absolutely on the roadmap' at Minim
News Analysis | 2/8/2022

Minim, a company that holds the Motorola branding license, expects to develop modems and gateways based on specifications that will enable cable operators to deliver multi-gigabit services on HFC.

Eurobites: Vodafone Portugal hit by cyberattack
News Analysis | 2/8/2022

Also in today's EMEA regional roundup: Liberty Global spots EVs opportunity; MWingz gets airborne with Comarch software; Proximus tackles digital exclusion.

Eurobites: Telefónica goes subsea with Telxius deal
News Analysis | 2/2/2022

Also in today's EMEA regional roundup: Vodacom teams up with Amdocs for African Centre of Excellence; MTN sells shares in Nigerian unit; Ericsson offers mentoring in Moroccan students.

Harmonic sees growth ahead despite supply chain headwinds
News Analysis | 2/1/2022

Supplier says deployments of its 'CableOS' virtualization platform have reached 73 service providers worldwide and now serve 4.8 million modems.

Comcast, customer service contractor targeted in civil suit
News Analysis | 1/31/2022

The suit, filed by Washington, DC, Attorney General Karl Racine, alleges that Arise Virtual Solutions and Comcast failed to pay service agents legally due wages.

Inango takes a run at low latency on DOCSIS
News Analysis | 1/26/2022

Company claims its software, when tightly integrated with the modem or gateway, provides a fresh way to support app-targeted, low-latency capabilities on DOCSIS networks while still being compatible with the CableLabs specs.

China's telcos join race for computing supremacy
News Analysis | 1/19/2022

China Mobile, China Telecom and China Unicom are stepping up to support the national crusade to boost China's computing power.

AT&T, Dish win big in Andromeda auction, Verizon gets nothing
News Analysis | 1/14/2022

The results of the FCC's auction of midband spectrum between 3.45GHz and 3.55GHz are in: AT&T spent $9 billion, Dish spent $7.3 billion, T-Mobile spent $2.9 billion. And Verizon spent nothing.

Comcast makes big changes to product and tech exec team
News Analysis | 1/14/2022

Fraser Stirling upped to global chief product officer; Elad Nafshi rises to EVP and chief network officer; Rick Rioboli named chief technology and information officer; and Noam Raffaelli named SVP, wireless engineering, emerging technologies and business.

A decade on, RCS remains a topic of discussion in the US
News Analysis | 1/12/2022

A top Google executive this week publicly begged Apple to support the RCS standard in its iMessage service. Meanwhile, Verizon appears poised to launch RCS services this year with vendors Google and Synchronoss.

MWC, WISPA, NAB, IWCE still plan in-person events, but others cancel
News Analysis | 1/10/2022

'Although this decision ... will cost the organization a great deal of money, that was secondary to our primary concern, which is to put the welfare of our members first,' wrote NATPE CEO JP Bommel.

T-Mobile buys ad network for ride sharing
News Analysis | 1/10/2022

T-Mobile's journey into advertising technology began in 2019 when the company quietly acquired mobile marketing startup PushSpring. It expanded Monday with T-Mobile's purchase of Octopus Interactive.

Apple, Google, Meta prepare for the next big 5G battle
News Analysis | 12/27/2021

Some of the biggest tech companies in the world appear to be preparing to fight each other in the market for augmented and virtual reality headsets. 5G providers likely are likely cheering on the sidelines.

Orchestration ogler Oracle scoops up Federos
News Analysis | 12/23/2021

Continuing its recent spending spree, Oracle aims to expand its applications portfolio by adding AI-optimized assurance, analytics, and automation solutions from Federos.

Eurobites: Tele2 ready to roll 5G in Latvia
News Analysis | 12/17/2021

Also in today's EMEA regional roundup: Ofcom bans locked handsets; Hyperoptic takes part in smart-home pilot; Telesign goes public.

XCOM finally breaks cover with XR 'experience' for soldiers
News Analysis | 12/16/2021

XCOM said its demonstration uses edge computing and Microsoft HoloLens 2 Mixed Reality headsets, thus allowing users to 'move freely, simultaneously and seamlessly' through a digital reality.

Comcast will keep data caps out of the Northeast in 2022
News Analysis | 12/15/2021

Comcast has no plans to implement its usage-based broadband policies in its Northeast markets in 2022 'at this time,' but has made no commitment to keep it that way in 2023 and beyond.

NEC is out to crash the Ericsson, Huawei and Nokia 5G party
News Analysis | 12/15/2021

The Japanese firm is determined to serve one fifth of all open RAN business by 2030 and establish itself as a new 5G force.

Mobile is Charter's 'biggest single opportunity' in 2022, CEO says
News Analysis | 12/8/2021

With the recent launch of a new, more scalable billing system for mobile, 'We're ready to go faster,' says Charter Chairman and CEO Tom Rutledge.

OpenVault nabs VelociData to fuel pursuit of Tier 1s, global expansion
News Analysis | 12/8/2021

OpenVault says deal adds scale to its data collection capabilities for cable, fiber and wireless networks, and puts the company in position to offer capacity-enhancing services to MSOs that have deployed DOCSIS 3.1.

MVNO US Mobile goes full eSIM
News Analysis | 12/2/2021

eSIM will support new features 'like being able to switch plans instantly, getting live-at-arrival connectivity when traveling abroad, or intelligently shifting between networks,' according to the company.

Verizon to gain around 20M new mobile customers any day now
News Analysis | 11/22/2021

Reuters reported that the FCC's four commissioners will approve Verizon's purchase of America Movil's TracFone shortly. The prepaid provider counts a total of around 20 million customers.

Verizon, AT&T and T-Mobile stay the course with holiday promotions
News Analysis | 11/19/2021

Although there are a few new elements in play, including possible smartphone shortages and a competitive discount from Dish, Black Friday looks relatively calm this year on the wireless front.

The risky business of multicloud insurance
The Wizard of Roz | 11/15/2021

Telcos need a way to address the hyperscaler lock-in. Roz Roseboro ponders whether Vodafone's TaaS platform plan is a reasonable insurance policy or another example of a telco driving recklessly.

CableLabs sizes up hybrid MVNO architectures
News Analysis | 11/12/2021

New working group aims to conceive an 'evolved architectural blueprint' for hybrid MVNO models in which cable operators will strive to combine access to a partner's mobile network and their own Wi-Fi and 4G/5G networks.

Vodafone DIY plan adds drama to the Netcracker suite
News Analysis | 11/1/2021

The operator's plan to recruit another 7,000 software engineers and build more of its own technologies threatens upheaval in the IT vendor community.

FTC report finds ISPs 'collect troves of personal data'
News Analysis | 10/22/2021

In response, the NCTA called the report 'a highly distorted view' of ISP data collection policies that inappropriately attempts to lump broadband providers into the same category as the Big Tech platforms.

The 5G pricing war shifts into high gear
News Analysis | 10/21/2021

At the exact same time that AT&T executives were boasting that their 'aggressive acquisition and retention efforts continue to bear fruit,' T-Mobile launched a new $1,000 competitive attack.

Verizon, AT&T dial back promotions amid cable onslaught
News Analysis | 10/18/2021

Verizon stopped offering its most aggressive smartphone promotion to its existing customers, but continues to offer it to new customers. Meantime, AT&T reduced its smartphone discount from $1,000 to $800.

TelcoDR sets up $1B fund for public cloud mission
News Analysis | 10/18/2021

Made famous by this year's MWC, public cloud evangelist Danielle Royston now has $1 billion at her disposal to buy and develop telecom software.

CableLabs' Kyrio unit sets sights on network convergence
News Analysis | 10/15/2021

Kyrio's new software-powered Adaptive Route Control (ARC) system enables fixed and mobile operators to route customer traffic to the best available network on an application-by-application basis.

Labor shortages spread into wireless industry's retail biz
News Analysis | 10/13/2021

Some companies are offering generous sign-up bonuses. Others are cutting store hours. Whatever the result, it's clear that workforce shortages are beginning to affect the retail sector of the wireless industry.

Federated hopes spectrum leasing catches hold
News Analysis | 10/13/2021

With its new Spectrum Exchange, Federated hopes to provide spectrum licenses on-demand, just as Google scales its cloud computing services up and down based on customer demand.

Fresh funding will fuel some M&A, Plume CEO says
CxO Spotlight | 10/12/2021

Armed with a $300 million from an 'F' round led by Japan's SoftBank Vision Fund 2, Plume intends to target companies that can broaden the smart home software specialist's cloud, data and AI capabilities, Plume CEO Fahri Diner says.

CSG deals for DGIT Systems
News Analysis | 10/11/2021

CSG says the deal will enable it to tie in third-party services that can take advantage of emerging 5G network slicing capabilities and help CSG's partners extend to markets such as connected healthcare and manufacturing.

IX Acquisition prices IPO at $200M
News Analysis | 10/7/2021

Blank check company targeting TMT/ICT firms in Europe and emerging markets starts life on Nasdaq.

Some US wireless operators plot a return to the office, with vaccines
News Analysis | 10/4/2021

AT&T and T-Mobile are requiring that employees who return to offices are fully vaccinated. T-Mobile is working to get most employees back into the office by the end of this month.

Five9 shareholders doom $15B purchase by Zoom
News Analysis | 10/4/2021

Shareholders in call center software company Five9 voted down what would have been Zoom's biggest purchase ever, as videoconferencing company eyes its post-pandemic future.

Telefónica Spain goes on-prem with Oracle for OSS/BSS
News Analysis | 10/1/2021

Partly due to rules on EU data sovereignty, Spanish giant will shift 'mission-critical' OSS/BSS apps from Oracle database systems onto private data centers.

Oracle to set 4G/5G policy rules for EE
News Analysis | 9/28/2021

Huawei's 4G PCRF at BT-owned mobile operator to make way for cloud-native and 'converged' 4G/5G policy solution from US supplier.

Is AT&T on its way to being the next 'uncarrier?'
DanoVision | 9/28/2021

Verizon and T-Mobile's best iPhone 13 offers require customers to subscribe to their most expensive unlimited plans. AT&T, meanwhile, 'is offering its most lucrative promotions to all unlimited customers.'

Eurobites: Orange lands Amitie cable in France
News Analysis | 9/27/2021

Also in today's EMEA regional roundup: Nokia lands XGS-PON deal with Telekom Slovenije; TalkTalk offers six months' free fiber broadband to jobseekers; Ericsson's vision thing.

Could Helium finally succeed where so many others failed?
DanoVision | 9/23/2021

A number of companies in the telecom industry have attempted to create a network of individual networks. But Helium is doing so with one big, new element: a very clear and tangible incentive.

Verizon's CEO acknowledges supply chain, labor constraints
News Analysis | 9/21/2021

Verizon's Hans Vestberg said it's a 'tougher labor market there' in retail, due to the ongoing pandemic. He also acknowledged 'there are some challenges in the supply chain.'

Is T-Mobile losing its edge?
DanoVision | 9/16/2021

T-Mobile's iPhone 13 promotions aren't impressing analysts. The company's new 5G icon follows Verizon's lead. And T-Mobile's growth prospects for Q4 appear stunted. 'Uncarrier' it isn't.

Matrixx CTO: How modern charging, billing unlocks new mobile services
CxO Spotlight | 9/14/2021

Marc Price, CTO of Matrixx, talks about the possibilities that exist for network operators when they can more creatively charge for services and what new infrastructure unlocks those opportunities.

Verizon to 'broaden out' prepaid offerings
News Analysis | 9/13/2021

Verizon's Ronan Dunne didn't say exactly what Verizon might do in the prepaid market, but he said the company might slow the migration of customers from prepaid services to postpaid services.

Six things to watch for in Apple's iPhone 13 announcement
DanoVision | 9/8/2021

Apple is widely expected to announce its iPhone 13 during an event next week. Here are six themes to track as Apple shows off its latest smartphone wares.

Leading Lights 2021: The Finalists
News Analysis | 9/1/2021

Light Reading is delighted to announce the finalists for this year's Leading Lights Awards program, which is now in its 17th year.

Eurobites: UK considers VoD content clampdown
News Analysis | 9/1/2021

Also in today's EMEA regional roundup: Sparkle goes green in Greece; Colt lays fiber in the Channel Tunnel; Google appeals French fine.

Rakuten needs telcos to ignore bum notes in $100B Symphony pitch
News Analysis | 8/24/2021

A year since launching Japan's fourth mobile network, the Japanese Internet company is now setting itself up as a vendor.

Telia taps ServiceNow for on-prem service assurance
News Analysis | 8/19/2021

US software supplier can lay claim to a starring role in the Swedish telecom group's ambitious IT transformation program.

Here's why your carrier is so scared of your phone's mobile hotspot
DanoVision | 8/17/2021

A laptop tethered to a phone via a Wi-Fi hotspot is consuming data in the exact same set-up that a smart watch tethered to a phone via Bluetooth is consuming data. But the cost is much, much different.

Atlas Digital Group hones digital marketing tools for indie operators
News Analysis | 8/16/2021

With roots stemming back to Suddenlink and Altice USA, the startup recently landed a $3 million seed round from a group that includes Cequel III, an investment firm led by cable industry vet Jerry Kent.

Verizon sweetens TracFone deal in search of regulatory approval
News Analysis | 8/12/2021

Verizon promised to offer Lifeline services via TracFone for at least three years, one of several promises the company made in hopes of speeding regulatory approval of the transaction.

Rakuten losses soar 85% as it builds base stations
News Analysis | 8/11/2021

Rakuten Mobile's revenues grew 17% though building base stations dragged it into the red, after deals buying Altiostar and partnering Germany's 1&1.

Dish/T-Mobile feud raising 'grave concerns'
News Analysis | 8/9/2021

'This is a manufactured crisis, orchestrated by Dish, and it is about money, not customers,' according to T-Mobile's CEO. But Dish Chairman Charlie Ergen said that T-Mobile is just being a 'sore winner.'

Light Reading Recap: Week ending August 6
LRTV Documentaries | 8/9/2021

Last week's telecom news highlights included an overview of Rakuten's impressively aggressive plans, a look at Telegram's rapid growth and the looming threat it presents to telcos, and a summary of the supply chain issues that broadband equipment providers are having as the pandemic has forced higher prices and longer wait times for many components and logistics services.

Bells and whistles: Rakuten CEO sees massive upside for Symphony, software and services
News Analysis | 8/5/2021

Rakuten is betting that its elaborate composition of software and services will be music to the ears of telecom operators, enterprises and more.

Lumen to sell network assets serving 6M customers for $7.5B
News Analysis | 8/3/2021

In a move aimed at focusing its business on fiber-fed customers and big businesses, Lumen has struck a deal with Apollo to offload a large part of its US network, The WSJ reports.

Dish Network to launch new wireless postpaid brand next year
News Analysis | 8/2/2021

AT&T, Verizon and T-Mobile are all encouraging their prepaid customers to sign up for more profitable postpaid services. Dish's forthcoming postpaid brand is 'a huge opportunity for us to do the same.'

New York backs off $15/month broadband
News Analysis | 7/27/2021

A newly reported settlement between the state and telecom trade associations likely puts to rest an effort to require broadband providers in New York to offer a $15 tier of service.

Lumen finds the right price for its Latin American business
News Analysis | 7/26/2021

Private equity company Stonepeak agreed to buy Lumen's Latin American business for $2.7 billion. Whether that deal will pave the way for Lumen to sell its US-based DSL business to Apollo remains to be seen.

Light Reading Recap: Week ending July 23
LRTV Documentaries | 7/26/2021

Last week's telecom news highlights included some spectrum auction and siesta news from Spain, an update on how Verizon moved forward with a fabulous, free 5G phone promotion, and you'll find out what US city took a gamble on building a network that covered 65 square miles with broadband in just 45 days.

Comcast taps long-haul tech to monitor expanding fiber access network
News Analysis | 7/22/2021

Venk Mutalik, a Comcast engineer, developed 'XMF,' a monitoring system powered by spectrum analyzer chips used in ROADMs. XFM reduces the time to pinpoint fiber cuts from two hours to about 90 seconds, Comcast says.

Telia is culling IT suppliers in latest hunt for savings
News Analysis | 7/21/2021

The Scandi operator plans to reduce the number of IT suppliers from 29 to just four as part of its latest transformation program.

With $15B purchase, Yuan Zooms into call centers
News Analysis | 7/19/2021

Zoom buys cloud call center business Five9 for $15 billion, eyeing a new market for its Zoom Phones and Rooms.

CSG deals for Kitewheel
News Analysis | 7/14/2021

Says latest acquisition will shore up customer orchestration and analytic capabilities and enable CSG to strengthen its presence in areas such as retail, financial services and healthcare.

NEC sends 5G to the cloud with Microsoft
News Analysis | 7/13/2021

Japanese supplier will also migrate 11,000 employees worldwide onto the Azure platform.

Dish's Boost Mobile isn't 'shrinking it' anymore
News Analysis | 7/1/2021

Dish Network debuted a customer loyalty program shortly after it acquired Boost Mobile from T-Mobile. But the company is no longer offering that '$hrink-It' program.

Verizon throws 5G Lifeline at FCC for TracFone deal
News Analysis | 6/30/2021

Verizon said it will 'make available a service plan to Lifeline and other prepaid customers through TracFone that includes 5G service.' But the carrier didn't say which flavor of 5G it might offer.

NEC, Netcracker tap into public cloud desire with 5G Core demo
News Analysis | 6/30/2021

NEC and its Netcracker subsidiary aim to show off the benefits of running a 5G core in the public cloud without losing all the control of the traditional telecom OSS/BSS.

T-Mobile taps eSIM tech for free network 'test drive'
News Analysis | 6/29/2021

T-Mobile is using the eSIM capability in newer iPhones to give customers a free month of service on its network, one of the many functions enabled by the shift to eSIM.

AT&T, T-Mobile prepare to tackle the 5G perception problem
News Analysis | 6/15/2021

T-Mobile's marketing leadership is in a transition phase. Meantime, AT&T is preparing a brand refresh campaign. The actions are in response to expectations of frenetic growth in the 5G industry this year.

Orange says software bug to blame for outage
News Analysis | 6/14/2021

The French group says a cyberattack was not to blame for a major network outage that affected calls to emergency numbers.

New York judge halts $15/month broadband, handing victory to telecom industry
News Analysis | 6/11/2021

Although a New York judge issued an injunction against legislation requiring $15 per month broadband, the issue is still very much undecided.

T-Mobile's CMO Matt Staneff is no longer with the company
News Analysis | 6/9/2021

Staneff said on Twitter that it's time for a new adventure. He left the wireless carrier on June 1.

HOME
Sign In
SEARCH
CLOSE
MORE
CLOSE