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Big Data

Unitymedia Links Guavus Analytics to Improved NPS

Guavus and Unitymedia review a Proof of Value at the 'Big Data Potentials and Value' panel at ANGA COM 2018. In a Proof of Value using real data, Unitymedia links Guavus big data analytics to reduced calls, trouble tickets, truck rolls and overall improvement in NPS. Watch the extended version here: https://bcove.video/2Nb1VzN

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