Incognito Updates Bandwidth Activity Reporter

News Wire Feed Light Reading 7/15/2014

VANCOUVER -- Incognito Software, a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions, today announced the latest version of its Bandwidth Activity Reporter. This updated solution extracts and analyzes data from multiple network, billing, and customer relationship management sources to provide comprehensive network intelligence, usage reports, and service metrics. The resulting data is displayed in an easy-to-read format that helps cable operators make more informed decisions about capacity planning, service offerings, and policy enforcement.

By gathering per-subscriber service usage information through the IP Detail Record (IPDR) protocol, Bandwidth Activity Reporter takes the guesswork out of network intelligence, processing and organizing network data into trends and reports that help operators make informed decisions regarding network planning, service offerings, and policy enforcement. Cable operators can see exactly where bandwidth is being consumed, which allows them to target candidates for upgrade campaigns, launch fair usage policies, or enforce temporary speed changes, as well as prioritize their network investments based on subscriber patterns.

Key benefits of the new version of Bandwidth Activity Reporter include:

Macro and Micro View of Network Bandwidth Utilization: Large amounts of subscriber information are cross-referenced with reports from an operator’s billing system to ensure accuracy of subscriber details, equipment connectivity, pricing plans, and any relevant bandwidth limitations. The solution acts as a raw IPDR stream collector, data refinement engine, and reporting platform that automatically collects IPDR records from customer equipment to generate usage details from a network-wide perspective and from a per-subscriber perspective, regardless of its DOCSIS version or vendor.

Tiled User Interface with Data Visualization: A familiar, user-friendly interface presents key data in an easy, at-a-glance format. Additional mapping capabilities provide a highly visual way for operators to locate bandwidth hotspots, household usage levels, and general trends across the network.

Flexible Policy Management: An automated policy management feature provides details on subscribers who may exceed their bandwidth usage over a particular billing cycle, alerting them when they’ve reached their limit so they can determine whether to upgrade or downgrade their services. This also helps operators adjust their networks to meet demand, causing fewer service disruptions due to bandwidth congestion.

Incognito Software Inc.