OpenVault taps into GenAI

OpenVault says it is using generative AI to expand the capabilities of its proactive network maintenance and profile management application. #pressrelease

May 13, 2024

1 Min Read

OpenVault is leveraging the power of Generative AI to significantly and securely expand the capabilities of its Proactive Network Maintenance (PNM), Profile Management Application (PMA) and other troubleshooting solutions for broadband networks.

OpenVault, the only provider of solutions for both PNM and PMA, is integrating an array of AI functionality that will complement existing, trusted machine learning algorithms to optimize the convergence of wired and wireless networks. OpenVault AI applications are vendor agnostic and are being designed to simplify interactions with any operator's customer service and field personnel and to expedite troubleshooting.

To protect broadband provider and consumer data, OpenVault is building on Open Source AI – not OpenAI or Chat GPT – to host and train AI models that are specific to the needs of its broadband industry customers. These models will be trained on historical and current data and applications – most notably OpenVault's unique trove of network health and subscriber behavior statistics – that are unique to DOCSIS, Wi-Fi, and 5G networks and other operator needs.

The initial use case, a multifaceted support tool for technicians, is anticipated for later in the current quarter.

Read the full press release here.  


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