Omdia on the infiltration of AI into telecom services and infrastructureOmdia on the infiltration of AI into telecom services and infrastructure

Omdia Principal Analyst Roz Roseboro explains how AI has historically been used for telecom operations, such as OSS/BSS, but the advent of GenAI and ChatGPT means AI is starting to infiltrate telecom services and infrastructure.

At a Glance

  • AI isn't just for operations, it's also for services and infrastructure (02:02)
  • Where does data processing for AI applications need to take place? (04:52)
  • Using AI to design more autonomous networks (23:13)

Roz Roseboro, principal analyst for Omdia, joins the podcast to uncover the reality behind AI hype in the telecom industry. Roseboro explains how AI has historically been used for telecom operations, such as OSS/BSS, but the advent of GenAI and ChatGPT means AI is starting to infiltrate telecom services and infrastructure. 

She also examines the challenge of determining where data processing for AI applications should occur in the network and/or on devices, and what the difference is between generative and predictive AI.

Click on the caption button for a lightly edited transcript. 

Here are a few topics we covered:

  • AI isn't just for operations, it's also for services and infrastructure (02:02)

  • Where does data processing for AI applications need to take place? (04:52)

  • The difference between generative and predictive AI (15:17)

  • Using AI to design more autonomous networks (23:13)

  • Key discussion topics at the TM Forum's DTW24 conference (29:20)

About the Authors

Kelsey Ziser

Senior Editor, Light Reading

Kelsey is a senior editor at Light Reading, co-host of the Light Reading podcast, and host of the "What's the story?" podcast.

Her interest in the telecom world started with a PR position at Connect2 Communications, which led to a communications role at the FREEDM Systems Center, a smart grid research lab at N.C. State University. There, she orchestrated their webinar program across college campuses and covered research projects such as the center's smart solid-state transformer.

Kelsey enjoys reading four (or 12) books at once, watching movies about space travel, crafting and (hoarding) houseplants.

Kelsey is based in Raleigh, N.C.

Phil Harvey

Editor-in-Chief, Light Reading

Phil Harvey has been a Light Reading writer and editor for more than 18 years combined. He began his second tour as the site's chief editor in April 2020.

His interest in speed and scale means he often covers optical networking and the foundational technologies powering the modern Internet.

Harvey covered networking, Internet infrastructure and dot-com mania in the late 90s for Silicon Valley magazines like UPSIDE and Red Herring before joining Light Reading (for the first time) in late 2000.

After moving to the Republic of Texas, Harvey spent eight years as a contributing tech writer for D CEO magazine, producing columns about tech advances in everything from supercomputing to cellphone recycling.

Harvey is an avid photographer and camera collector – if you accept that compulsive shopping and "collecting" are the same.

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