du partners with Ericsson for AI-powered managed servicesdu partners with Ericsson for AI-powered managed services

BARCELONA, Spain – du, from Emirates Integrated Telecommunications Company (EITC), and Ericsson (NASDAQ: ERIC) announce a strategic partnership at Mobile World Congress 2023 to transform du's Information Technology (IT) operations. du will leverage Ericsson's Artificial Intelligence (AI) and Ericsson Business and Operations Support Systems Services to improve quality, unlock efficiencies, and increase agility.

The partnership will mark a significant step forward in du's digital transformation program. It will focus on introducing AI & automation use cases and digitally transforming the IT operations environment, which will help to improve operational and service metrics, making operations data-driven and intelligent. This will support and maintain du's high-quality services while increasing efficiency and reducing time-to-market.

The partnership will see Ericsson and du collaborate to extend and evolve the ongoing IT Managed Services, introduce new AI and Machine learning capabilities, empower digital transformation through agile and intelligent operational capabilities.

As a trusted partner of du, Ericsson continues to be a strategic collaborator for Managed Services providing IT Operation services and ensuring exceptional user experiences for du's customers.

Read the full press release here.

Ericsson