5G-A & AI: Zain Kuwait & Huawei Transform Voice Industry

Khalifah Almulla from Zain Kuwait and Haiyong Chen from Huawei sat down with Roberto Kompany, Principal Analyst at Omdia to discuss innovations in the voice industry, particularly in the AI era.

September 27, 2024

Zain, a leader in 5G-A, launched the Middle East's first VoNR video commercial and plans to introduce New Calling services like Visualized Voice Calling and Real-Time Translation. Huawei has helped global operators, including China Mobile, implement New Calling, boosting user engagement and revenue. They recommend operators focus on VoLTE and VoNR before rolling out New Calling. Both companies emphasize AI's transformative potential in enhancing calling experiences and expanding market opportunities.

This exclusive interview took place at the 5G Core Summit on 10th September in Dubai, United Arab Emirates.

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