Integration of BSS applications. Supporting the co-creation model that businesses are calling for will require the greater availability and integration of applications that make up the Business Support System (BSS) stack, with capabilities such as real-time exposure via standard APIs becoming essential to deliver the expected flexibility and service quality. Modern monetization systems, such as those delivered through DMP, bring the ability to expose real-time charging data to customers monitoring their spend on multiple service bundles in their single service portal.

Enterprise product catalog. As Indosat hands over more control to partners and customers to co-create service bundles, they will also need a product catalog system, such as the one enabled in DMP, which can incorporate many diverse products, from connectivity to IoT devices, and 5G slices.

Enhanced customer experience. When B2B customers use a digital marketplace, they need access to capabilities like configuration, price, quote, and intelligent service suggestions. B2B customers need what major e-commerce sites routinely provide for consumers but may also have to support complex user hierarchies, with some business users authorized to make more significant solution bundles and purchase decisions than others.