Light Reading
Harnessing the Value of Predictive Orchestration in Today's Multivendor WAN
Date: 8/27/2014 11:00 AM New York / 4:00 PM London
Sponsors:
Cisco
More information and registration

Network operators have well-documented issues delivering services efficiently because of rising operational costs and inefficient utilization levels in their networks. As such, the desire to simplify and speed service creation and management through SDN and other approaches to automation, virtualization and orchestration has captured their attention.

An SDN solution that includes predictive analytics based on continuous collection and correlation of traffic and topology state from live customer networks is ideally suited to this problem set. In the interest of rapid development, applications should be able to take advantage of web technologies such as Representational State Transfer (ReST) that get visibility into the provider network without requiring a deep understanding of protocols or network structure. Technologies such as NETCONF/YANG and PCEP are ideal for control of the multivendor network.

This LR webinar will cover common service provider use cases for more quickly and consistently optimizing and monetizing infrastucture. We will detail the underlying technologies required for this undertaking and highlight specific functionalities geared towards value added services and business optimization. Finally, we will discuss use real operator workflows to make the business case for network control in today's service provider network.

Optimizing the Last Frontier for the Contact Center: Customer Interaction
Date: 8/28/2014 2:00 PM New York / 7:00 PM London
Sponsors:
Support.com, Inc.
More information and registration

How customers experience your company’s live support has a huge impact on your brand, the perception of the company, and ultimately your bottom line.

Contact centers have successfully implemented optimization for ACD/IVR, workforce optimization, but not yet for live customer interactions. Solving most support problems is a largely manual process involving scripts, static knowledge bases and time-consuming "talk therapy". The result is an inconsistent service that is highly dependent on the expertise of individual agents.

There is a better way! In this webinar, Ari Bannerjee of Heavy Reading and Amy Millard of Support.com will discuss:

  • Contact Center support trends – and impact of overall technology trends for support
  • Customer Interaction Optimization – What is it? What are the key measure and strategies?
  • Actual case studies with metrics from implementing Customer Interaction Optimization
  • Strategies for reducing handle time and increasing NPS in real-world cable and telco environments​​
Achieving a Finely-tuned Network Through Just-In-Time Capacity Management
Date: 9/9/2014 10:00 AM New York / 3:00 PM London
Sponsors:
CENX
More information and registration

Operators struggle to upgrade and manage their network capacity to keep pace with growing network traffic, while simultaneously preserving quality levels to prevent customer churn. This market pressure is felt especially by mobile operators.

When moving from "just-in-case" (JIC) capacity management in their backhaul networks to "just-in-time" (JIT), mobile operators can significantly reduce capex and opex while still delivering exceptional user experience.

This Light Reading webinar will cover:

  • An operator’s current JIC approach to capacity management
  • Barriers to effective capacity management
  • JIT capacity management concepts and ingredients to success
  • Alignment with software-defined networking (SDN)
Diameter Signaling Controllers, Meet Your Future
Date: 9/11/2014 10:00 AM New York / 3:00 PM London
Sponsors:
Dialogic
More information and registration

Why the DSC of yesterday won’t meet the needs of your Diameter networks now

In a very short time, the strategic value of Diameter Signaling Controllers (DSCs) has increased dramatically. A DSC is now being seen not only as a platform to support Diameter routing, mediation and security but also as a means to interwork, orchestrate and enhance other control plane signaling protocols such as RADIUS and SS7. And the DSC is emerging to play a key role in Network Functions Virtualization (NFV) environments that will fundamentally change how the control plane is utilized in next-generation virtualized IP networks.

Join Tom Schroer – Director of Service Provider Marketing, and Jim Hodges – Senior Analyst for Heavy Reading, as they discuss how service providers are leveraging the next wave of signaling controller functionality today and cover use cases that highlight the additional functionality DSCs will need to meet emerging control plane signaling orchestration requirements.

You will learn all about:

  • Techniques to mine the value of control plane messages to enhance and differentiate services
  • How signaling interworking can reduce service delivery costs and speed up interoperability with other networks
  • Accelerating service velocity and reducing costs through signaling orchestration
Virtualization: Be on the Fast Track to Monetization in 10 Days
Date: 9/23/2014 10:00 AM New York / 3:00 PM London
Sponsors:
Redknee
More information and registration

As we face a new era of digital services, an operator’s ability to monetize these services in a manner that is light weight, easy and fast is paramount. Virtualization and cloud-based BSS is a technology means to this end. Join Jim DeMarco, CTO of Redknee, as he showcases how an operator’s virtualization strategy enabled it to support a new business line in just 10 days. Learn about the best practices used and the tangible benefits that other operators are attaining today.

Flash Poll
LRTV Custom TV
Transitioning CE 2.0 Networks Into the SDN & NFV Era With Telco Systems

8|19|14   |   5:19   |   (0) comments


Telco Systems' Ariel Efrati (CEO) and Moshe Shimon (VP of Product Management) discuss virtualization and how the company's new Open Metro Edge solution utilizes the SDN and NFV concepts to accelerate and orchestrate service delivery through its innovative product portfolio and software applications.
LRTV Custom TV
NFV Myths: Is NFV Still Several Years Away?

8|11|14   |   1:13   |   (0) comments


Some say that NFV (network functions virtualization) is still several years away from being implemented on mobile operator networks. This isn't the case. Operators can get started on their paths to NFV now, as this short video from Skyfire shows.
LRTV Custom TV
A New Security Paradigm in SDN/NFV

7|28|14   |   02:54   |   (0) comments


Paul Shaneck, Global Director Network Solutions for Symantec, discusses the evolving virtualized network, explaining how Symantec is leading the security discussion as it relates to SDN and NFV, and helping to ensure the network is protected and compliant.
LRTV Documentaries
Sprint's Network Evolution

7|24|14   |   14:59   |   (0) comments


Sprint's Jay Bluhm gives a keynote speech at the Big Telecom Event (BTE) about Sprint's network and services evolution strategy, including Spark.
LRTV Documentaries
BTE Keynote: The Software-Defined Operator

7|24|14   |   18:43   |   (1) comment


Deutsche Telekom's Axel Clauberg explains the concept of the software-defined operator to the Big Telecom Event (BTE) crowd.
Light Reedy
Numbers Are In: LR's 2014 Salary Survey

7|24|14   |   1:25   |   (7) comments


Our fourth annual Salary Survey paints a picture of who's hiring, firing, earning, and yearning for a change in the telecom industry.
LRTV Custom TV
Driving the Network Transformation

7|23|14   |   4:29   |   (0) comments


Intel's Sandra Rivera discusses network transformation and how Intel technologies, programs, and standards body efforts have helped the industry migration to SDN and NFV.
LRTV Custom TV
Distributed NFV-Based Business Services by RAD

7|18|14   |   5:38   |   (0) comments


With the ETSI-approved Distributed NFV PoC running in the background, RAD's CEO, Dror Bin, talks about why D-NFV makes compelling sense for service providers, and about the dollars and cents RAD is putting behind D-NFV.
LRTV Custom TV
MRV – Accelerating Packet Optical Convergence

7|15|14   |   6:06   |   (0) comments


Giving you network insight to make your network smarter.
LRTV Custom TV
NFV-Enabled Ethernet for Generating New Revenues

7|15|14   |   5:49   |   (0) comments


Cyan's Planet Orchestrate allows service providers and their end-customers to activate software-based capabilities such as firewalls and encryption on top of existing Ethernet services in just minutes.
LRTV Custom TV
Symkloud NVF-Ready Video Transcoding, Big Data

7|9|14   |   3:41   |   (0) comments


Kontron and ISV partner Vantrix demonstrate high-performance video transcoding and data analytic solutions on same 2U standard platform that is ready for SDN and NFV deployments made by mobile, cable and cloud operators.
LRTV Huawei Video Resource Center
The Evolving Role of Hybrid Video for Competitive Success

7|4|14   |   4:09   |   (0) comments


At Huawei's Global Analysts Summit in Shenzhen, China, Steven C. Hawley from TV Strategies speaks to us about the evolving role of hybrid video for competitive success.
Upcoming Live Events!!
September 16, 2014, Santa Clara, CA
September 16, 2014, Santa Clara, CA
September 23, 2014, Denver, CO
October 29, 2014, New York City
November 6, 2014, Santa Clara
November 11, 2014, Atlanta, GA
December 9-10, 2014, Reykjavik, Iceland
June 9-10, 2015, Chicago, IL
Infographics
Hot Topics
Sprint CEO: Price Cuts First, Best Network Next
Sarah Reedy, Senior Editor, 8/14/2014
IoT Alert: Samsung Snaps Up SmartThings
Mari Silbey, Independent Technology Editor, 8/15/2014
Cisco Halts Revenue Decline – Barely
Mitch Wagner, West Coast Bureau Chief, Light Reading, 8/13/2014
Analyst: Ericsson, Oracle Top Shrinking SDP World
Carol Wilson, Editor-at-large, 8/19/2014
Sprint's New Family Plans Double Down on Data
Sarah Reedy, Senior Editor, 8/18/2014
Like Us on Facebook
Twitter Feed