& cplSiteName &
The Future of QoE Monitoring in Virtualized Networks
Date / Time: Tuesday, November 15, 2016, 11:00 a.m. New York / 4:00 p.m. London
sponsored by
Sandra O’Boyle, Senior Analyst, Customer Experience and Analytics, Heavy Reading

Scott Sumner, Director, Business Analytics, Accedian Networks

Operators are challenged to deliver network performance, network coverage and a better user experience, as well as launch new digital services more quickly at competitive prices.

At the technology level, operators are transforming networks and IT systems to be virtualized, software-based, cloud native and more agile in terms of launching new services. How customers actually experience quality of service (QoS) needs to be monitored, as well as performance at a network or QoS level – across physical and virtual networks. This becomes even more critical in virtualized networks where services will be activated in real-time and need to be tested, fulfilled and assured in an automated fashion.

In September 2016, Heavy Reading surveyed more than 90 mobile operators globally to understand their future plans for QoS and QoE performance monitoring during the transition to virtualized networks. This unique research uncovers critical insight into how operators are addressing their needs.

Join Scott Sumner, director of business analytics at Accedian, and Sandra O'Boyle, senior analyst at Heavy Reading, as they share operator insights across key regions and discuss cost-effective strategies for monitoring the performance of virtual infrastructure and critical services.


Sandra O’Boyle, Senior Analyst, Customer Experience and Analytics, Heavy Reading
Sandra leads Heavy Reading’s research on customer experience management and customer analytics related to the network and services, customer care, billing and marketing. Sandra also looks more broadly at how service providers are reinventing digital operations with a "customer first" focus and adopting big data strategies. Sandra brings to these areas an excellent understanding of the competitive issues and market trends shaping the telecom and IT sectors. Sandra joined Heavy Reading from Rohde & Schwarz’s ipoque, a network traffic and subscriber analytics vendor, where she worked in strategic product marketing. Prior to that, Sandra spent more than ten years as Research Director for the global business network and IT services practice at Current Analysis covering enterprise cloud and network services, and advising operators, IT service providers, vendors, and enterprises. She has also held editorial research positions at PC World and The Industry Standard in San Francisco. Sandra is based in Amsterdam.

close this window

Scott Sumner, Director, Business Analytics, Accedian Networks
Scott Sumner has extensive experience in wireless, Carrier Ethernet and service assurance. He has more than 15 years of experience, including roles as GM of Performant Networks, Director of Program Management and Engineering at MPB Communications, VP of Marketing at Minacom (Tektronix) and Aethera Networks (Positron/Marconi), Partnership and M&A Program Manager at EXFO, as well as project and engineering management roles at PerkinElmer Optoelectronics (EG&G). Scott has participated in numerous acquisitions and industry partnerships, and has authored numerous patents and conference papers on telecommunications technology.

close this window

Webinar Archive Registration

To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red). Press Register to complete your registration. If you have already registered for our site or for one of our webinars, you may login to register without re-entering your information.
Email Address *
Username *
Create a Password
Re-enter Password
First Name *
Last Name *
Job Title *
Company *
Address *
City *
State / Province *
ZIP / Postal Code *
Country *
Phone Number *
What is your area of business? *
Company Annual Revenues *
Employees in entire organization *
What is your job function? *
If you selected "Other" above, please clarify your answer.
Please indicate your agreement to the Privacy Policy and Terms of Use for this web site. *
I agree to abide by the Privacy Policy and Terms of Use.
Occasionally our sponsors may want to send you information about exciting new products and services. If you would like to receive these solicitations, please check this box.
Please indicate your agreement to Light Reading's Webinar Agreement for this webinar. *
I agree to abide by the Light Reading Webinar Agreement (printed in the box below).
Featured Video
From The Founder
Light Reading founder Steve Saunders recently visited the University of North Carolina Charlotte (UNCC) where Cisco's Tetration application is providing data center analytics, simplifying SDN, helping with cloud migration and overseeing white-list security policy.
Flash Poll
Upcoming Live Events
March 20-22, 2018, Denver Marriott Tech Center
March 22, 2018, Denver, Colorado | Denver Marriott Tech Center
March 28, 2018, Kansas City Convention Center
April 4, 2018, The Westin Dallas Downtown, Dallas
April 9, 2018, Las Vegas Convention Center
May 14-16, 2018, Austin Convention Center
May 14, 2018, Brazos Hall, Austin, Texas
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
All Upcoming Live Events
Hot Topics
AT&T Likens DoJ Suit to Shaved Persian Cat
Mari Silbey, Senior Editor, Cable/Video, 3/12/2018
Trump Blocks Broadcom's Qualcomm Acquisition
Dan Jones, Mobile Editor, 3/12/2018
John Deere Bets the Farm on AI, IoT
Scott Ferguson, Editor, Enterprise Cloud, 3/12/2018
Rumor Mill: SoftBank Still Eyeing Charter
Mari Silbey, Senior Editor, Cable/Video, 3/12/2018
Animals with Phones
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

Like Us on Facebook
Twitter Feed