Are You Ready for the Digital Customer Journey?
Date / Time: Thursday, April 28, 2016, 11:00 a.m. New York / 4:00 p.m. LondonOverview:
Today’s digital economy has spurred an ever-growing portfolio of products and services for communications customers. As customers become more demanding and digital services become more complex, service providers can no longer rely on traditional approaches to serve their customers.
Monetizing digital services requires greater agility and a platform that supports the launch of new services and the end-to-end customer journey. For service providers to succeed, an agile product catalog and order management system is necessary, as well as a single customer view on pricing, assurance and service delivery across channels. Real-time contextual insight ensures a customer receives the right offer at the right time, at every touch point.
Join Redknee’s Chief Marketing Officer Chris Newton-Smith and Heavy Reading Senior Analyst Sandra O’Boyle to discuss the end-to-end digital customer journey and how catalog-driven BSS helps to build and deliver innovative services and partnerships, as well as improve customer engagement and digital marketing.
Webinar Archive Registration
To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red). Press Register to complete your registration. If you have already registered for our site or for one of our webinars, you may login to register without re-entering your information.
From The Founder
Upcoming Live Events
March 20-22, 2018, Denver Marriott Tech Center
April 4, 2018, The Westin Dallas Downtown, Dallas
All Upcoming Live Events
May 14-17, 2018, Austin Convention Center
SlideshowsSlideshow: Meet Philo TV
Here's Pai in Your Eye Alan Breznick, Cable/Video Practice Leader, Light Reading, 12/11/2017
Ericsson & Samsung to Supply Verizon With Fixed 5G Gear Dan Jones, Mobile Editor, 12/11/2017
The Anatomy of Automation: Q&A With Cisco's Roland Acra Steve Saunders, Founder, Light Reading, 12/7/2017
You Can't Fix OTT Streaming Problems If You Can't See Them Mike Hollyman, Head of Consulting Engineering, Nokia Deepfield, 12/8/2017
Eurobites: Ericsson Restates Its Financials, Warns of Impairment Charges Paul Rainford, Assistant Editor, Europe, 12/8/2017
December 12, 2017
Expanding Service Provider Applications for Pluggable Coherent Optics
December 13, 2017
BSS and OSS Modernization – the Lynchpin of Telco Digital Transformation
December 14, 2017
5G RAN & Access Network Architecture Evolution
Animals with Phones
Live Digital Audio
Like Us on Facebook
Partner Perspectives - content from our sponsors
Huawei Helps Carriers to Scale Up, Scale Out Before 5G
By Ken Wieland, for Huawei
All Partner Perspectives
NFV/SDN: Huawei Looks to the Clouds, Carriers Still On a Journey
By Ken Wieland, for Huawei