Sponsors: Progress Software
Host: Caroline Chappell, Independent Analyst, Light Reading
Date: Thursday, September 17, 2009
Time: 11:00 a.m. New York / 4:00 p.m. London
Overview:
A communication service provider's business now depends on the way it anticipates customer demands and delivers the services its customers want, when they want them. Network operators must be able to manage an increasingly complex flow of business events across their virtual supply chain, including events generated by the network, by services, and by customers, suppliers, and partners. And they need to manage this complex web of events in real time to assure service revenue, take maximum advantage of their knowledge of the customer, and safeguard the customer service experience.

This Webinar will define business event processing and discuss the benefits of deploying business event processing infrastructure and tools. It will show how event processing solutions can help operators manage convergent billing, revenue, and network assurance, increase service visibility, and provide innovative new services, such as location-based services. Real-world case studies will show how event processing is being used now by CSPs.

*This is a custom webinar.

Webinar Archive Registration
To register for this webinar, please complete the form below. Take care to provide all required information (indicated with a red *). Press Register to complete your registration. If you have already registered for our site or for one of our webinars, you may login to register without re-entering your information.