Sponsors: Brix Networks, TTI Telecom
Host: Caroline Chappell, Independent Analyst,
Light Reading
Date: Tuesday, April 22, 2008
Time: 10:00 a.m. New York / 3:00 p.m. London
Overview: As service providers strive to build a reputation for quality services, hoping to reduce churn and attract new and loyal customers, the importance of the end-user's experience is paramount. This Webinar discusses the importance of the customer perception of a service, relative to the traditional QOS monitoring approach to service assurance, and looks at the solutions available.
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Inside Light Reading
A quick look at what's new, upcoming, and always useful
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Companies
Alcatel-Lucent (6341), AT&T (3213), BellSouth (850), BT (1384), Cablevision (743), Cisco (6427), Comcast (2305), Cox Communications (1005), Deutsche Telekom (874), eBay (Skype) (359), Ericsson (2054), France Telecom (1039), Google (1063), Huawei (1406), Intel (1844), Juniper (2251), Microsoft (1715), Motorola (3126), Nokia Siemens Networks (2834), Nortel (4042), NTT (202), Siemens (1362), Sprint (2127), Telefonica (577), Time Warner Cable (1119), Verizon (3807), Vodafone (1872), Yahoo (353)
4G/LTE (Sponsored by Cisco)
3G Evolution (355), Broadcast (Mobile TV, etc.) (264), Carrier WiFi (2753), CDMA (3G) (3848), China Mobile (77), Core Network (846), EV-DO (290), Femtocells (602), Fixed Wireless (Microwave, etc.) (143), Fourth Generation (4G) Wireless (238), GSM/EDGE (2540), HSDPA/HSUPA (866), IMS Core (130), Long-Term Evolution (LTE) (1381), Messaging (145), Messaging (328), Mobile Advertising (196), Mobile location (114), Mobile Music (162), Mobile TV (323), Mobile Video (356), Mobile WiMax/WiBro (2120), Mobile/Wireless (7082), Municipal networks (111), Packet Core (181), Presence management (47), Radio Access Network (2956), Services (2783), TD-SCDMA (Chinese 3G) (148), Transmission (112), Ultra-Mobile Broadband (UMB) (79), UMTS(3G) (505), Video services (4465), Videophone (202), Vodafone (1872), Voice Core (96), VOIP software (740), WiMax (1214), Wireless Backhaul (584), Wireless LAN (389)
Broadband
Access devices (299), Access equipment (2298), Access technologies (2458), Access test & measurement equipment (133), Broadband loop carriers / multiservice access nodes (422), Cable Modems (820), Carrier WiFi (2753), Content/software downloads (251), Docsis (1301), DSL (2666), DSL chips (247), DSLAMs (711), Ethernet PONs (174), Femtocells (602), Free-space optics (39), FTTx (4059), Home gateways (715), Internet Video (1214), IPTV (3754), Media adapters (29), Microsoft (1715), PON (1586), Satellite (576), Video services (4465), VOD (2992), Yahoo (353)
Cable
Access equipment (2298), Access technologies (2458), Broadcast video equipment (including encoding) (803), Cable modem termination systems (CMTSs) (1208), Cable Modems (820), Cable/MSO equipment (2900), CableLabs (575), Cablevision (743), Comcast (2305), Compression (MPEG-2 and MPEG-4) (315), Cox Communications (1005), Digital content (1376), Digital rights management (410), Docsis (1301), DVRs (833), Embedded multimedia terminal adapters (E-MTAs) (249), FTTx (4059), Gaming consoles (77), Head-ends (269), Home gateways (715), IPTV (3754), Media adapters (29), Middleware & business support systems (1051), Network DVR (130), PacketCable (139), PON (1586), QAM (355), Residential (874), Set-top boxes (1916), Stored video servers (420), Time Warner Cable (1119), TV (4369), Video equipment (2590), Video services (4465), Video software (1487), VOD (2992), VOIP services (3944), Wavelength services (336)
Ethernet
10-Gbit/s Ethernet switches (1487), 100-Gbit/s Ethernet (363), Access devices (299), Ciena (98), Circuit emulation (17), Converged access (129), Ethernet chips (614), Ethernet equipment (2424), Ethernet over copper (249), Ethernet PONs (174), Ethernet services (2089), Ethernet technologies (635), Ethernet test & measurement equipment (192), Multipoint (163), Multiservice edge equipment (152), Multiservice provisioning platforms (630), Multiservice provisioning platforms & add/drop muxes (382), PBT (Provider Backbone Transport) (271), Point-to-point (177), Powerline (93), Resilient Packet Ring (173), Sonet/SDH (1062), Tellabs (31), Wireless Backhaul (584)
IP & Convergence
Activation (440), Anti-virus (38), B-RASs (234), Billing systems (851), Cell/WLAN (85), Centrex (203), Circuit emulation (17), Conferencing (155), Contact centers (38), Content delivery network (CDN) (442), Content/software downloads (251), Converged access (129), Core Network (846), Customer relationship management (365), Data Integrity (162), Denial-of-service attacks (61), Edge routers (1775), Element management systems (106), Encryption (171), Endpoint security (97), Enhanced voice (103), Enterprise (676), Fault management (143), Firewalls (134), Fixed/Mobile Convergence (843), GMPLS (78), IMS (1160), IMS Core (130), Interactive advertising (298), Internet Video (1214), Intrusion detection & prevention (119), Inventory management (233), IP equipment (1326), IP software (417), IPSec VPN (865), Layer 3 VPNs (231), Media gateways (386), Mediation systems (280), Messaging (145), Middleware (139), Mobile/Wireless (7082), MPLS (1827), Multicast (39), OSS (3553), OSS test & measurement (1150), Performance monitoring (461), Planning tools (109), Policy control (386), Presence management (47), Product Management (99), Provisioning (662), Pseudowire (Layer 2 tunnels) (133), QOS (362), Residential (874), Revenue assurance & fraud management (424), Security (1991), Service delivery platforms (SDPs) (384), Service management (331), Service-oriented architectures (345), Services (2783), Session border controllers (424), Signaling gateways (122), SIP (431), Softswitches (1132), SSL VPN (927), Telepresence (242), Traffic managers (861), URL filtering (78), User authentication (96), Video services (4465), Videophone (202), VOIP equipment (3519), VOIP services (3944), VOIP software (740), VOIP test & measurement equipment (149), VOIP VPNs (32), Web services (152), Wholesale (241), Wireless LAN (389), Wireline/Wireless (70), XML (53)
Mobile Backhaul
10-Gbit/s Ethernet switches (1487), 100-Gbit/s Ethernet (363), Access devices (299), Cell/WLAN (85), China Mobile (77), Circuit emulation (17), Converged access (129), Core Network (846), Ethernet equipment (2424), Ethernet over copper (249), Ethernet PONs (174), Ethernet services (2089), Ethernet technologies (635), Fixed Wireless (Microwave, etc.) (143), Fixed/Mobile Convergence (843), Fourth Generation (4G) Wireless (238), IMS (1160), IMS Core (130), Mobile/Wireless (7082), Optical amplifiers (356), Packet Core (181), Point-to-point (177), QOS (362), Speciality fiber (105), Tellabs (31), Transceivers (1314), Transmission (112), Transmission fiber (424), Vodafone (1872), Voice Core (96), Wavelength services (336), WiMax (1214), Wireless Backhaul (584), Wireless LAN (389), Wireline/Wireless (70)
Optical Networking
40-Gbit/s transmission (504), Alcatel-Lucent (6341), ATM switches (334), Core optical switches (777), CWDM (294), DWDM (1882), Ethernet technologies (635), Huawei (1406), Long-haul WDM equipment (731), Metro optical switches, ROADMs (1228), Metro WDM equipment (830), Multiservice edge equipment (152), Multiservice provisioning platforms (630), Multiservice provisioning platforms & add/drop muxes (382), Multiservice switches (400), Mux/demuxes (304), Optical amplifiers (356), Optical channel monitors (96), Optical components (2913), Optical components test & measurement equipment (124), Optical equipment (2425), Optical switches & crossconnects (407), Optical technologies (455), Optical test & measurement equipment (910), PBT (Provider Backbone Transport) (271), PON (1586), Resilient Packet Ring (173), Sonet/SDH (1062), Sonet/SDH chips (365), Sonet/SDH test & measurement equipment (1602), Switches & OADMs (428), Transmission fiber (424), Variable optical attenuators (143), Wavelength services (336)
Service Provider IT
Activation (440), Anti-virus (38), Application servers (208), Billing systems (851), Carrier managed (178), Cloud computing (270), Content/software downloads (251), Customer relationship management (365), Data Integrity (162), Denial-of-service attacks (61), Digital content (1376), Element management systems (106), Encryption (171), Endpoint security (97), Fault management (143), Firewalls (134), Grid networking (94), IMS (1160), IMS Control Layer (41), IMS Service Layer (43), Interactive advertising (298), Intrusion detection & prevention (119), Inventory management (233), IP software (417), IP technologies (1535), IPSec VPN (865), Managed Services (128), Media gateways (386), Mediation systems (280), Messaging (328), Middleware (139), MPLS (698), MPLS (1827), OSS (3553), OSS test & measurement (1150), Performance monitoring (461), Planning tools (109), Policy control (386), Product Management (99), Provisioning (662), QOS (362), Revenue assurance & fraud management (424), Security (1991), Service delivery platforms (SDPs) (384), Service management (331), Service-oriented architectures (345), Services (2783), SSL VPN (927), Telepresence (242), URL filtering (78), User authentication (96), Vendor managed (124), Web gateways (71), Web services (152), XML (53)
Video (Sponsored by Cisco)
Broadcast (Mobile TV, etc.) (264), Broadcast video equipment (including encoding) (803), Cable TV chips (339), Compression (MPEG-2 and MPEG-4) (315), Content protection (393), Digital rights management (410), DVRs (833), Gaming consoles (77), Internet Video (1214), IPTV (3754), Middleware & business support systems (1051), Mobile TV (323), Network DVR (130), P2P (276), Satellite (576), Set-top boxes (1916), Stored video servers (420), Telepresence (242), TV (4369), Video equipment (2590), Video services (4465), Video software (1487), Videophone (202), VOD (2992)
