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Rebuilding OSS for NFV and the Digital Era
Date / Time: Wednesday, November 29, 2017, 10:00 a.m New York / 3:00 p.m London
Overview:
 
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Speakers
James Crawshaw, Senior Analyst, Heavy Reading

Mounir Merhi, OSS Segment Head and Principal Consultant – Tata Consultancy Services

Operational Support Systems are, frankly, a mess. They struggle to support a mish-mash of existing technologies let alone the coming wave of NFV. On top of that they are a roadblock to the much-needed digital transformation of the telecom business itself.

Accepting the need to change, where should CSPs start to rebuild the OSS? Big bang transformations are risky, expensive and frequently under deliver. Instead a more tactical approach is required. Drawing on real world experience of implementing OSS, this webinar will explore some of the key areas for OSS transformation that can unlock the most value in the shortest time frame:

  • Closed-loop Lifecycle Orchestration across Business processes (order management, product catalog), Services (policy, service catalog/inventory) and Resources (physical and virtualized).
  • Network discovery and inventory (real-time, accurate discovery of physical/virtualized, and logical resources across vendors, domains, technologies and layers)
  • Modernization of OSS systems themselves (cloud deployment in virtual machines and containers, rearchitecting for microservices, use of Open APIs, composability)
  • DevOps methodologies to make OSS, and the business it supports, more agile

By making tactical upgrades to OSS, CSPs can unleash the business innovation necessary to start driving top line growth.



 

James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading
James leads Heavy Reading's OSS/BSS research service. He examines the breadth of software used by communications service providers in customer, business, service and infrastructure management. James's areas of focus include BSS, OSS, SDP, policy management, revenue assurance, service assurance, analytics and business intelligence. He is particularly interested in the impact of SDN and NFV on operator's IT systems.

Prior to joining Heavy Reading, James worked for more than 15 years as an analyst covering technology and telecom companies for various investment banks and industry research firms. He previously worked as a management consultant in industry.

James holds a BSc and MEng in Electrical and Mechanical Engineering from the University of Manchester, England.

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Mounir Merhi, OSS Segment Head and Principal Consultant – Tata Consultancy Services
Mounir Merhi is OSS Segment Head and Principal Consultant at Tata Consultancy Services in the Communication, Media and Information Services (CMI) Business Unit. Mounir assists TCS’ CMI customers worldwide on OSS transformation strategies and architecture roadmaps. Prior to joining TCS he spent 15 years at global Communication Service Providers where he managed several functions in Network Engineering and IT Architecture and Delivery.

Mounir is a technology professional with 30 years of experience in systems engineering, enterprise architecture, application integration, software design, development, and deployment of mission critical Operations and Business Support Systems. He holds a Masters of Science degree in Electrical Engineering from the University Toledo, Ohio, USA .

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