Customer Experience Management involves understanding the touch points between the customer and the operator over the lifetime of their relationship. Huawei's SmartCare provides operators with an end-to-end view of the customer.
Press Release- Second-Generation E-Band for LTE Backhaul 02/28/2013 - The traditional microwave frequency bands are almost depleted in the face of fast-growing MBB demand, making microwave expansion to the higher bands an inevitability...
Press Release- Communications as a Service 02/27/2013 - Communication as a service is not a new concept, but recent industry moves make it a significant opportunity for operators...
Press Release- IP RAN-Paving the Way to MBB 02/20/2013 - The saturation of traditional voice services and increased demand for data services are driving an MBB boom around the world...
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03|20|13 - Huawei and Qualcomm jointly demonstrated a Scalable UMTS solution at the 2013 Mobile World Congress. The solution efficiently enhances spectrum utilization by providing UMTS services with only 2.4 MHz bandwidth. Scalable UMTS helps operators maximize data capacity and value of existing spectrum. A large-scale commercialization of Scalable UMTS is expected in the near future.
03|14|13 - In the digital economy, most services come from the Internet. Operators should become a value chain aggregation platform. BSS will evolve into BES, open up to 3rd parties through an integrated capability of unified open platform, embed BSS capabilities via easy-tailored light-weight modules into OTT application, industry applications, provide personalized, instant and well-informed, on-demand customer experience.
03|06|13 - Traditional ODN is labor intensive to install, operate and maintain since it is a passive, and, therefore an unmanageable network. Huawei's iODN solution makes a passive ODN visible, controllable and manageable by using ID technologies to identify ports in network components.
03|05|13 - The traditional, isolated data center has been unable to support the rapid development of operators' businesses. Huawei's distributed cloud data center (DC2) architecture can help operators evolve discrete hierarchical, heterogeneous cloud and traditional data centers to be new distributed cloud data centers that improve resource utilization and management efficiency and protect the operator’s original investment.
03|04|13 - The fixed access network is the key to combining fixed and mobile services, and it's becoming more important to increase the network's capabilities to support an increase in bandwidth. In the FTTH domain, Huawei's Fiber To The Door approach can simplify fiber roll-out, and this solution will deliver 1 Gbps over copper in the near future.
02|28|13 - For operators facing voice revenue decline and data service management problems, Huawei core network provides innovative strategies: Best V2oIP, DaaS and CaaS. V2oIP helps operators provide superior voice and video experiences to differentiate the pipe. DaaS maximizes the value of every bit based on data insight and customer behavior analysis. CaaS provides Telco capabilities as a service for innovative applications to broaden the pipe.
02|28|13 - Network Antenna redefines the concept of traditional antenna for mobile broadband, improving network performance and enhancing user experience. Zhou Taoyuan, President of Huawei Antenna and IBS Solutions talks about how one antenna should cover the multi-band and multi-mode and be designed together with RAN to achieve the best network performance, and discusses the three features of Network Antenna: Single, Synergy and Soft.
02|27|13 - LTEHaul is Huawei's new strategy to extend mobile backhaul to front haul and 100 Gigabit core networks at a time when operators are struggling to backhaul mobile traffic and provide small cell data offloads. Front haul provides the smooth integration between small and macro base stations. For the Backhaul part Huawei's strategy is to support 10GE access uplink, keeping in view the high speed LTE and LTE-Adv network demands and thus converge all fixed and mobile traffic at the metro level with a complete FMC convergence experience. Thus, LTEHaul provides all operators or service providers a complete E2E dynamic routing experience with quick service provisioning and lower time-to-market.
02|27|13 - 2012 was a year for the large-scale commercialization of LTE TDD with 35 LTE TDD networks being deployed worldwide. But despite such success, the LTE TDD industry continues to face challenges. Deng Taihua, President of Huawei’s TDD Business Unit, shares his views on the outlook of continuing TDD industry growth and what Huawei is doing to address the challenges it is facing.
02|27|13 - Software Defined Networking (SDN) is the big buzz word in the telecom industry. All future networks will become SDN-based infrastructures. Its network topology is simple: a single controller manages access to dumb devices or routers in the carrier IP-based mobile backhaul. All control plane functions or intelligence is embedded in the SDN controller. The communication between SDN controller and devices happens through the use of the Open Flow protocol.
02|27|13 - In the mobile broadband era, data volume rockets while the increase of operators’ revenue lags behind. Traffic management becomes crucial to operators’ future success. User-centric operation transformation is the key to increasing and monetizing data value. The core competitiveness of Huawei's Value Growth Solution (VGS) lies in: resource visibility, user insight, optimal experience, low cost, business close loop, and operation efficiency, enabling the operators to see and manage the pipelines, matching massive services with massive users, while maximizing data value.
02|26|13 - What can operators do when they are faced with problems like saturated networks and long time to market? Huawei has proposed a solution called CaaS, or Communication as Service. CaaS offers operators open communication capabilities to third party devices, enriched operator services, and improved service experience, allowing for an expanded customer base, multilateral business models and additional created value with third parties.
02|26|13 - Yang Chaobin, Chief Marketing Officer of Huawei Wireless Networks, discusses the transformative business foundation SoftMobile offers operators as an E2E business solution for on-demand and orchestrated mobile broadband providing new and innovative business opportunities.
02|26|13 - What are the new changes and challenges between GSM/UMTS and LTE backhaul? Huawei's redefined new architecture LTEHaul will give you these answers.
02|25|13 - Huawei's Sanqi Li discusses SoftCOM, a new network architecture that is open, simplified and enabling. It lets operators transform architectures to enable user experiences in areas like education, healthcare and much more.
02|25|13 - Huawei kicked off Mobile World Congress 2013 with a cocktail party. Take a listen to industry analysts, weighing in on Huawei's strategy around software-defined networks, handsets, managed services and end-to-end customer experience.
02|12|13 - Huawei has a new approach to managed services, called Total Value of Ownership, that promises to transform operations from a network and cost focus to a service and revenue focus.
02|11|13 - Huawei is actively helping its carrier customers embrace architectural transformations with a strategy it calls SoftCOM. Huawei's solutions and architectures leverage the company's long-term investment in three key technology areas: cloud computing, SDN and big data analytics. Huawei is in a unique position to help carriers succeed in these migrations and innovations while leveraging their existing network assets.
02|11|13 - LTE service brings new requirements for mobile transport network: the backhaul network needs to reach deep down to cover indoor and outdoor hot spots, the network needs to support end-to-end OAM between the backhaul and core layers and the network needs capacity. Huawei's LTEhaul solution allows the smooth evolution and bridges gaps in operators’ mobile transport networks by solving challenges at all network layers.
02|11|13 - Liu Qingliang, Huawei's Mobile World Congress 2013 program director, introduces the entire Huawei plan for Mobile World Congress 2013. Huawei will share mobile broadband ideas, technologies, products and solutions that will help operators change the way they look at their networks, operations and overall business. Huawei will also talk about the future of software-defined networks.
02|11|13 - Yang Chaobin, chief marketing officer of Huawei’s Wireless Network Business Unit, discusses the growing promise and potential of mobile broadband to expand operator business opportunities. Chaobin looks ahead to Mobile World Congress 2013, discussing Huawei’s strategy for launching further mobile network innovations and end-to-end solutions.
02|11|13 - Huawei's E-band, its LTE mobile backhaul technology, provides ample bandwidth and has a high-integration design and lower spectrum cost. Huawei is launching its second-generation E-band product, featuring 2.5Gbit/s throughput and carrier-class OAM performance. Most of the Tier 1 operators have already begun to introduce E-band for trial and commercial deployment.
02|11|13 - Ryan Ding, CEO of Huawei Carrier Business Group, shares his forecast of industry trends and Huawei's vision. Huawei invites the world to join in its journey during Mobile World Congress 2013.
02|11|13 - Huawei's Digital Open Cloud Solution can help operators facing the challenges of a digital economy. Huawei's solution provides openness and value-chain aggregation, Internet-savvy business processes and on-demand resource assignment -- all part of a successful formula for operator success.
02|10|13 - Richard Yu, CEO of Huawei Consumer Business Group, introduces the exciting products Huawei debuted at CES 2013. They include the Huawei Ascend D2, the industry’s most powerful smartphone, and the Huawei Ascend Mate, the world’s largest smartphone. During Mobile World Congress 2013, Huawei will announce ‘Make it Possible,’ its new consumer branding slogan, and it will also unveil a brand-new smartphone.