Light Reading Mobile – Telecom News, Analysis, Events, and Research

LR Cable News Analysis  

TW Cable Centralizes (Almost) Everything

January 23, 2013 | Jeff Baumgartner |

Time Warner Cable Inc. is wiping away the last vestiges of its old distributed organizational structure in favor of a centralized group that will run the company as three distinct business units: Residential Services, Business Services and Media Services.

The new structure replaces one in which TW Cable was divided into East and West regions. It represents "the final step in our evolution from decentralized, geographic operating units to a more centralized structure with standardized operations," company Chairman and CEO Glenn Britt said, in a statement.

All three TWC segments now report to company President and COO Rob Marcus.

Residential Services is now headed by ex-West Region EVP of Operations Bill Goetz, who is now EVP and COO of the new unit. He's joined by:

  • Jeff Hirsch, the former chief marketing officer, who is now EVP and chief marketing and sales officer
  • John Keib, EVP and chief care and technical operations officer, residential services.

Media Services will continue to be helmed by Joan Gillman, now the unit's EVP and COO.

Business Services will be eventually led by a new EVP and COO, and TWC will launch a search with the help of Gerry Campbell, the current EVP of business services, who is retiring in June. Campbell, along with business services unit presidents Ken Fitzpatrick and Craig Collins, will report to Marcus in the interim.

Under the new setup, the company's Technology and Network Operations group is run by EVP and Chief Technology and Network Operations Officer Mike Lajoie. Here's his new leadership team:

  • Frank Boncimino, SVP and chief information officer
  • Dave Flessas, SVP network operations center and operations support
  • Mike Hayashi, EVP, architecture, development and engineering
  • Henry Hryckiewicz, SVP, business/residential field network engineering operations
  • Jim Ludington, SVP, technology business operations
  • James Manchester, SVP, applications operations
  • Howard Pfeffer, SVP, broadband engineering and technology
  • Matt Stanek, SVP, core, metro and regional network operations
  • Matt Zelesko, SVP, converged technology group

A company spokesman said there are "[n]o mandated position eliminations" as a result of the company's decision to consolidate its former East/West operational setup.

More than 300 employees were affected in 2010, when TW Cable opted to shut down its National Division, which used to be comprised of several small systems serving fewer than 1 million subs in pockets of 15 states (Alabama, Arizona, Southern California, Colorado, Idaho, Indiana, Illinois, Kansas, Kentucky, Missouri, Nebraska, Ohio, Virginia, Washington and West Virginia). (See Time Warner Cable to Shut Down National Division.)

— Jeff Baumgartner, Site Editor, Light Reading Cable



Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Network Computing encourages readers to engage in spirited, healthy debate, including taking us to task. However, Network Computing moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Network Computing further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
 
Related Content
White Papers SPONSORED CONTENT
Featured
Circuit-Switch Fallback (CSFB)
A standard for delivering legacy voice and SMS services to LTE devices