Light Reading Mobile – Telecom News, Analysis, Events, and Research

News Wire Feed  

TWC Names New SVP

May 23, 2013 |
NEW YORK, N.Y. -- Time Warner Cable today announced that Deborah Picciolo has been elevated to the new position of Senior Vice President of Technical Operations, Residential, effective immediately. She will report to John Keib, Executive Vice President, Chief Care and Technical Operations Officer, and is based in the company’s Los Angeles offices.

“Debi is among our most seasoned executives to run a tech ops organization,” Mr. Keib said. “During her tenure leading our Pacific West area operations, she oversaw cross-functional teams to introduce popular new products such as IntelligentHome, SignatureHome, TWC WiFi and new multicultural services, as well as streamlined and standardized our local field operations to provide a better, more consistent customer experience. I’m thrilled to see Debi take on this new role in which her leadership can benefit our customers nationwide.”

In this new role, Ms. Picciolo will be responsible for leading the company’s RVPs of Operations in creating a best-in-class field operations organization and implementing best practices across the entire Technical Operations organization. She and her team will work to create a single, replicable process for standardizing the installation and service experience across the enterprise and will also work closely with TWC’s engineering team to ensure a world class end-to-end experience for customers in all markets.

Time Warner Cable Inc.



Currently we allow the following HTML tags in comments:

Single tags

These tags can be used alone and don't need an ending tag.

<br> Defines a single line break

<hr> Defines a horizontal line

Matching tags

These require an ending tag - e.g. <i>italic text</i>

<a> Defines an anchor

<b> Defines bold text

<big> Defines big text

<blockquote> Defines a long quotation

<caption> Defines a table caption

<cite> Defines a citation

<code> Defines computer code text

<em> Defines emphasized text

<fieldset> Defines a border around elements in a form

<h1> This is heading 1

<h2> This is heading 2

<h3> This is heading 3

<h4> This is heading 4

<h5> This is heading 5

<h6> This is heading 6

<i> Defines italic text

<p> Defines a paragraph

<pre> Defines preformatted text

<q> Defines a short quotation

<samp> Defines sample computer code text

<small> Defines small text

<span> Defines a section in a document

<s> Defines strikethrough text

<strike> Defines strikethrough text

<strong> Defines strong text

<sub> Defines subscripted text

<sup> Defines superscripted text

<u> Defines underlined text

Network Computing encourages readers to engage in spirited, healthy debate, including taking us to task. However, Network Computing moderates all comments posted to our site, and reserves the right to modify or remove any content that it determines to be derogatory, offensive, inflammatory, vulgar, irrelevant/off-topic, racist or obvious marketing/SPAM. Network Computing further reserves the right to disable the profile of any commenter participating in said activities.

 
Disqus Tips To upload an avatar photo, first complete your Disqus profile. | View the list of supported HTML tags you can use to style comments. | Please read our commenting policy.
 
Related Content
White Papers SPONSORED CONTENT
Featured
Trill
A Spanning Tree alternative in Ethernet networks