JENNIFER (answering the phone): Hello, this is Jennifer.

HARVEY (absently): Are they all named Jennifer?

JENNIFER: Excuse me?

HARVEY: Oh, sorry, hello. It's Phil Harvey, BBQ Editor of Light Reading. I received your note and I've got a couple of quick questions about the new Electric Converg-o-box Entertainment Appliance Solution.

JENNIFER: That's great! Would you like me to set up a briefing with our VP of Marketing, Bob Milquetoast?

HARVEY: Well, that sounds a bit formal. If you could just quickly tell me…

JENNIFER: Bob's really the guy you want to answer your questions. He's very dynamic. I'm looking here on his schedule and it looks like he's back in town next Wednesday. Maybe you can meet him at his office. Is 9 p.m. too late?

HARVEY: See, the thing is we're online. Daily deadlines. All that stuff. So if there's anyone that could just…

JENNIFER: Paul? Was it Paul?

HARVEY: Phil, actually. I just…

JENNIFER: I really think Bob's your best bet and his schedule tends to fill up fast. If the 9 p.m. next Wednesday doesn't work, he's got a Friday afternoon lunch open in early May.

HARVEY: Look, all I want to know is how much data, photos, and stuff you can store in the Converg-o-box. The press release said, "thousands of hours of entertainment" but that's a bit vague. I don't need a quote. Just a figure.

JENNIFER: I really don't have the first clue what you're talking about, Bill. We just started working with this account two years ago, so I haven't had time to learn all their techno-words. Do you want to do a phone briefing instead? Maybe Bob could call you sometime on Saturday.

HARVEY: If there are no other options, I suppose that's fine.

JENNIFER (brightly.): That's great. Oh, this is wonderful. Bob's really looking forward to talking with you. He really knows his stuff. Very dynamic. OK, I'm going to send you a confirmation email with the call-in details. Once you reply to that I'll put it in Bob's calendar. Also, could send me a short biography with a few of your most recent clippings? Bob likes to have all that handy when he's being interviewed for a big article. Following that, I have a PowerPoint slide deck -- it's only 61 slides -- and I'll send that to you in time for your conversation with Bob. Is there anything else I can help you with, Gil?HARVEY: No. You've done enough. I'll just make up a number for my article.

JENNIFER: That does sound exciting. Alrighty, well, thanks for calling, Jill. (Hangs up)